Airline Reservations & Groups Consultant Wanted !!
Do you have experience of working for an airline and looking for a new challenge.
Key Responsibilities
- Group sales and reservations handling
- Taking reservations calls from both direct passengers and trade partners
- Generating airline bookings, changes, ancillary, etc. and issuing/reissuing tickets / EMDs (auto and manual fare build)
- Processing invoices and payments of airline tickets, whilst adhering to strict airline and company reporting guidelines
- Daily and monthly airlines sales reports and reconciliation
- Dealing with ticket reissues, upgrades, reroutes, lost tickets etc.
- Taking calls from passengers and dealing with all aspects of customer service
- Taking calls from Travel Agents & Tour operators
- Occasional face to face dealing with passengers
Experience
- Minimum two years' experience in an airline reservations role
- GDS knowledge preferably Sabre
- Knowledge of fares and ticketing an advantage
- Good knowledge of MS Word, Excel, PowerPoint, Sabre, DDS and eSmash
- Ability to work under pressure
- Excellent telephone manner
- Ability to work as part of a team
Personal qualities
- Must be customer focused, well presented, and well spoken
- Good time management and organisational skills
- Must be professional whilst under pressure
- Excellent attention to detail
- Brilliant telephone manner
- Ability to work under pressure
- Flexibility
Package
- £30,000
- Full time office based role
- Monday - Friday working (8 hour shift)
- Travel benefits
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Airline Groups & Reservations Consultant in London employer: Travel Trade Recruitment
Join a dynamic team as a Systems Operations Manager in our London office, where you will thrive in a data-driven environment that values structured thinking and innovation. We offer a hybrid working model, competitive salary, and generous holiday allowance, alongside opportunities for personal and professional growth within a supportive culture that encourages ownership and accountability. With a focus on employee development and a commitment to excellence, we empower our team to make meaningful contributions to the customer experience and drive the success of our operations.
