Travel Administration Executive
£25,000 | Full-Time | Monday-Friday (Occasional Weekends)
Are you highly organised, detail-oriented, and passionate about delivering excellent customer service?
We're looking for an Administration Executive to join our busy and growing team. This is a varied role where you'll support day-to-day business operations, manage booking administration, liaise with customers and colleagues, and help ensure everything runs smoothly behind the scenes.
Key Responsibilities
- Quality check bookings and documentation before confirmation
- Amend and update customer bookings
- Process tickets and maintain accurate reports
- Issue customer documentation and invoices
- Manage after-sales enquiries, amendments and refunds
- Monitor outstanding balances and follow up payments
- Respond to customer and internal team queries
- Provide administrative support across multiple departments
- Assist with sales support during busy periods
- Maintain accurate records and internal systems
What We're Looking For
- Previous administration or customer service experience
- Exceptional attention to detail and accuracy
- Strong organisational and time-management skills
- Excellent written and verbal communication
- Ability to multitask and work in a fast-paced environment
- Proficient in Microsoft Office and general computer systems
- A positive, proactive approach and willingness to support the wider team
What You'll Get
- Competitive salary of £25,000 - £27,000 DOE
- Varied and rewarding role within a supportive team
- Opportunities to develop your skills and experience
- Friendly and professional working environment
If you're looking for a role where you can make a real impact and be part of a busy, customer-focused business, we'd love to hear from you. Click to apply or send your CV to nichola@traveltraderecruitment.co.uk or call Nichola on 0161 9236120
