At a Glance
- Tasks: Manage group bookings and ensure smooth operations for tours in Scotland.
- Company: Join a well-established and growing DMC in Edinburgh.
- Benefits: Competitive salary, bonuses, private healthcare, and hybrid working after training.
- Other info: Enjoy 22 days holiday plus your birthday off and participate in familiarisation trips.
- Why this job: Be part of an exciting travel industry and enhance your career with excellent progression opportunities.
- Qualifications: Fluent in Italian and English, with strong organisational skills and experience in tour operations.
The predicted salary is between 30000 - 40000 € per year.
Join a well-established, growing DMC in Edinburgh as an Operations Executive. You'll be responsible for handling the booking and operation of group tours in Scotland, liaising with suppliers and clients, and ensuring itineraries run smoothly.
What we're looking for:
- Fluent in Italian & English (spoken and written)
- Minimum 1 year's experience with an inbound tour operator/DMC (desirable)
- Strong organisational and negotiation skills
- Ability to build great client and supplier relationships
Role Responsibilities:
- Manage confirmed group bookings, ensuring all services are accurately arranged and entered into the system.
- Work closely with the Business Development team to understand client needs and itineraries.
- Build and maintain strong relationships with clients and suppliers.
- Source, negotiate, and confirm services at competitive rates while maintaining quality.
- Check itineraries, contracts, and supplier confirmations for accuracy and consistency.
- Prepare and verify rooming lists, vouchers, and payment schedules.
- Keep group files and systems fully updated to allow smooth handover if required.
- Liaise with accounts to ensure payments are processed on time.
- Participate in familiarisation trips to enhance product knowledge.
- Take part in the emergency phone rota when required.
What's on offer:
- Competitive salary + bonus's
- 22 days holiday (plus birthday off, rising to 24)
- Private healthcare, medical insurance, bonus & benefits
- Hybrid working after probation
- Excellent career development & progression opportunities
Interested in this position? Apply with your CV, or contact Nichola on 0161 9236120 / nichola@traveltraderecruitment.co.uk
Italian Operations Executive employer: Travel Trade Recruitment
Join a dynamic and supportive team in Edinburgh, where your role as an Italian Operations Executive will be valued and nurtured. With competitive salaries, generous holiday allowances, and private healthcare, we prioritise employee well-being and career growth, offering excellent opportunities for progression within a thriving DMC. Our hybrid working model post-training ensures a balanced work-life environment, making us an exceptional employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Italian Operations Executive
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work with DMCs. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their client base and what makes their tours unique. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your negotiation skills! Since you'll be liaising with suppliers, being able to negotiate effectively is key. Role-play scenarios with friends or family to build your confidence before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Italian Operations Executive
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in both Italian and English, make sure your application highlights your language proficiency. Use examples of how you've used these skills in previous roles to really stand out!
Tailor Your CV:Don't just send a generic CV! Tailor it to the role by emphasising your experience with inbound tour operators or DMCs. Mention specific achievements that showcase your organisational and negotiation skills.
Be Personable:We love building great relationships, so let your personality shine through in your cover letter. Share a bit about why you're passionate about the travel industry and how you connect with clients and suppliers.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Travel Trade Recruitment
✨Brush Up on Your Italian
Since the role requires fluency in Italian, make sure to practice your language skills before the interview. Prepare to answer questions in both Italian and English, showcasing your bilingual abilities.
✨Know the Company Inside Out
Research the DMC thoroughly. Understand their services, values, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples from your past experience where you've successfully managed bookings or handled multiple tasks simultaneously. Highlight your ability to keep everything organised and running smoothly.
✨Build Rapport with Interviewers
Remember, this role is all about relationships. Use the interview as an opportunity to demonstrate your interpersonal skills. Be friendly, engaging, and show that you can build great client and supplier relationships.
