Travel Trade Recruitment is seeking an Operations Manager to own customer team metrics and CRM performance. You will build the analysis, manage data flows, and drive system adoption while ensuring accurate records across marketing, finance and product.
The role emphasizes process design, scheduling, and tangible improvements in service levels. You will lead a five-person team, shape two specialisms, and partner with the tech group on CRM configuration, data quality and enhancements to support
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Hybrid Data-Driven Operations Manager, CRM & Analytics employer: Travel Trade Recruitment
Join a dynamic team as a Systems Operations Manager in our London office, where you will thrive in a data-driven environment that values structured thinking and innovation. We offer a hybrid working model, competitive salary, and generous holiday allowance, alongside opportunities for personal and professional growth within a supportive culture that encourages ownership and accountability. With a focus on employee development and a commitment to excellence, we empower our team to make meaningful contributions to the customer experience and drive the success of our operations.
