Hybrid Customer Operations Lead – Travel & Service

Hybrid Customer Operations Lead – Travel & Service

Full-Time On-site
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Travel Trade Recruitment is seeking a Customer Operations Coordinator in London. You will recruit, train and support a small team of Executives to deliver outstanding customer service from sale to return, ensuring timely communications and smooth booking journeys.

The role covers team support, coordinating daily tasks, reporting to the Sales and Operations Manager, liaising with suppliers, and managing manifests with the overseas team.

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Hybrid Customer Operations Lead – Travel & Service employer: Travel Trade Recruitment

Join a dynamic team as a Systems Operations Manager in our London office, where you will thrive in a data-driven environment that values structured thinking and innovation. We offer a hybrid working model, competitive salary, and generous holiday allowance, alongside opportunities for personal and professional growth within a supportive culture that encourages ownership and accountability. With a focus on employee development and a commitment to excellence, we empower our team to make meaningful contributions to the customer experience and drive the success of our operations.

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Contact Details:

Travel Trade Recruitment Recruitment Team