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- Tasks: Help customers plan their dream holidays and turn enquiries into bookings.
- Company: Join a well-known independent travel agency with a friendly team.
- Benefits: Enjoy travel discounts, 29 days holiday, and excellent commission schemes.
- Why this job: Combine your passion for travel with a rewarding career in a fun environment.
- Qualifications: 1-2 years of retail travel experience and great customer service skills.
- Other info: Flexible working hours with social events to connect with your team.
The predicted salary is between 28800 - 43200 £ per year.
Are you a Travel Consultant based in Cambridge or surrounding areas? Do you have a passion for travel? Would you like to be rewarded with an excellent basic salary and a great bonus structure? My client is a well-known independent agency keen to recruit a Travel Consultant for their branch near Huntingdon to manage telephone, e‑mail, internet and face‑to‑face enquiries whilst proactively building rapport and turning enquiries into bookings.
This involves being part of a busy team dealing with customers face to face daily, planning and selling tailor made holidays to worldwide destinations along with any other required travel services to suit each client's requirements. Our travel consultants work hard to meet and exceed their targets and take pride in offering excellent customer service to gain recommendations and build on our local client bases.
- Working face‑to‑face and over the phone taking enquiries from customers
- Respond to customer enquiries promptly whether by phone, email or face to face
- Working in a small friendly team of travel consultants
- Quoting holidays for a wide variety of destinations
- Converting enquiries to bookings to reach targets and earn commission
- Handle all customer service complaints quickly and effectively keeping your manager updated at all times, escalating where appropriate
- Dealing with dynamic packaging/tailor‑made itineraries as well as package holidays, to get the right holiday for your customer
- Keeping your product and brand knowledge up to date whilst having an in‑depth knowledge of the company's brochures and destinations.
Experience Required
You must have at least 1–2 years recent retail travel experience and great customer service skills and attention to detail. Experience working as a travel agent in a previous role or another travel company. A passion for travel and the travel industry. Enjoy working to sales and profit targets.
Package
Competitive (dependent on age and experience) + excellent incentive, commission scheme. Joining a friendly bunch, we listen to our staff, treat everyone fairly, celebrate long service and loyalty, are flexible, fun, and sociable to create the best environment we can for our employees to flourish.
Work Schedule
We are looking for someone who can work at least 3 days a week, but up to 5 days per week. You’ll need to be able to work retail hours Monday–Saturday 9am–5pm; we also need someone who is flexible to work on a Sunday on a rota if required. You’ll be guaranteed at least one full weekend off per month. There is no ability to work on a hybrid basis with this role.
Benefits
- Discounts on Travel and Holidays
- 29 Days Holiday inclusive of Bank Holidays, increasing on length of service
- Excellent incentive, commission schemes
- Overseas educational travel opportunities
- Standard Life Pension – 3% Employer Contribution, 5% Employee
- Social Events: Summer Party, Christmas Party, Quiz nights and other socials.
Interested? Follow the instructions to apply, attaching your CV.
Travel Consultant in Huntingdon employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant in Huntingdon
✨Tip Number 1
Get to know the company before your interview! Research their values, services, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your travel experiences and how they relate to the role. Highlight your customer service skills and how you've turned enquiries into bookings in the past.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role like this. Make sure you look professional and approachable when you meet them.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Travel Consultant in Huntingdon
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your personal experiences and how they’ve shaped your desire to help others plan their dream holidays. We want to see that you’re not just a consultant, but a travel enthusiast!
Tailor Your CV to the Role: Make sure your CV highlights relevant experience in retail travel and customer service. Use keywords from the job description to show us you understand what we’re looking for. A tailored CV can really make you stand out from the crowd!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your achievements and skills that relate directly to the role. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our friendly bunch!
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your Destinations
Brush up on your knowledge of popular travel destinations and the services your potential employer offers. Being able to discuss specific locations and tailor-made holiday options will show your passion for travel and your readiness to engage with customers.
✨Practice Customer Scenarios
Prepare for role-play scenarios that might come up during the interview. Think about how you would handle customer enquiries, complaints, or requests for specific travel packages. This will demonstrate your customer service skills and ability to think on your feet.
✨Showcase Your Sales Skills
Be ready to discuss your previous sales experiences and how you met or exceeded targets. Use specific examples to illustrate your success in converting enquiries into bookings, as this is a key part of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
