At a Glance
- Tasks: Manage baggage claims and coordinate travel arrangements in a fast-paced environment.
- Company: Dynamic airline with a focus on operational excellence and customer service.
- Benefits: Competitive salary, travel perks, and opportunities for career growth.
- Why this job: Join a vibrant team and make a difference in the travel experience.
- Qualifications: Experience in administration or travel, strong communication skills, and attention to detail.
- Other info: Exciting opportunities in the travel industry await you!
The predicted salary is between 30000 - 42000 £ per year.
This role will support a wide range of operational and administrative activities, with a core focus on baggage claim management, travel coordination and day-to-day office administration for our UK and European operations. The ideal candidate is detail-oriented, a clear communicator, and comfortable managing multiple tasks in a fast-moving environment.
In this role, you will support our operational teams and work closely with colleagues globally in areas such as:
- Managing all baggage claims, ensuring prompt handling, investigation and resolution
- Preparing and submitting LERAP (Local Emergency Response Action Plan) documentation
- Coordinating CAA Summer, Winter and Ad-Hoc permit applications
- Handling general office and administrative duties as required
- Managing leasing processes and administration for company vehicles
- Entering timesheet information into the TMS system and preparing spreadsheets for payroll processing
- Responding to all timesheet-related queries
- Maintaining Leave/Sick/Lieu/MRP records up to date
- Coordinating hotel bookings for Head Office visits in London, Amsterdam and Greece
- Managing taxi bookings for employees on duty
- Arranging travel orders, tickets and hotel accommodation for the Managing Director, and coordinating with global colleagues to ensure plans are well organised
- Managing office supply orders, including stationery, water, kitchen and cleaning materials
We welcome candidates who possess the following skills/knowledge:
- Experience working in an administrative, operations or travel-related environment
- Experience handling baggage claims, including managing challenging cases while maintaining a high standard of service
- Knowledge of CAA processes and permit applications
- Strong organisational skills with the ability to manage competing priorities
- Confident communicator with strong written and verbal skills
- Proficiency in MS Office applications
- Ability to work effectively under pressure and meet tight deadlines
- A proactive, detail-oriented approach and a commitment to excellent service
Interested? Please follow the instructions to apply attaching your CV.
Airline Baggage Claims Executive in Hounslow employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airline Baggage Claims Executive in Hounslow
✨Tip Number 1
Network like a pro! Reach out to people in the travel and airline industry, especially those who work in baggage claims or operations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CAA processes and baggage claim management. We want you to shine when discussing how you’d handle tricky situations or manage multiple tasks under pressure.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed competing priorities in past roles. This will demonstrate your ability to juggle tasks effectively, which is key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Airline Baggage Claims Executive in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administrative and operational roles, especially anything related to baggage claims or travel coordination. We want to see how your skills match the job description!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Airline Baggage Claims Executive role. Share specific examples of how you've handled similar tasks and challenges in the past.
Show Off Your Communication Skills: Since this role requires strong written and verbal communication, make sure your application is clear and concise. We love a well-structured application that reflects your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your Baggage Claims Inside Out
Make sure you brush up on your knowledge of baggage claims processes and any relevant regulations, especially those related to the CAA. Being able to discuss specific examples of how you've handled challenging cases will show that you're not just familiar with the theory but have practical experience too.
✨Show Off Your Organisational Skills
Prepare to demonstrate your organisational prowess during the interview. Think of examples where you've successfully managed multiple tasks or tight deadlines. You could even bring a simple spreadsheet or planner to illustrate how you keep track of your responsibilities.
✨Communicate Clearly and Confidently
As a clear communicator, it's essential to articulate your thoughts well. Practice answering common interview questions out loud, focusing on clarity and confidence. Remember, the role requires strong written and verbal skills, so be prepared to showcase these in your responses.
✨Be Proactive and Detail-Oriented
During the interview, highlight your proactive approach to problem-solving. Share instances where you've gone above and beyond to ensure excellent service, particularly in fast-paced environments. This will resonate well with the interviewers looking for someone who can thrive under pressure.