At a Glance
- Tasks: Coordinate group tours across the UK and Europe while liaising with Polish-speaking partners.
- Company: Established inbound travel company with a passion for group travel.
- Benefits: Flexible work environment, career growth opportunities, and exposure to high-impact operations.
- Other info: Fast-paced environment with opportunities for personal development.
- Why this job: Join a multilingual team and make your mark in the travel industry.
- Qualifications: Fluent in Polish and English, strong organisational skills, and travel operations experience preferred.
Are you a detail-driven operations professional with fluent Polish and a passion for group travel coordination? This well-established and successful inbound travel company is looking for a proactive and highly organised individual to join a growing international team, supporting group tours across the UK and Europe.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
As an Operations Executive, you will be at the heart of our operations, ensuring seamless coordination and execution of tasks, operate group tours throughout the UK & Europe. Your proficiency in Polish will be instrumental in liaising with our Polish-speaking partners and clients, driving efficiency and excellence in our operations.
Key Responsibilities
Coordinate, manage and operate groups once confirmed by working closely with service providers including hotels, coach companies, guides, attractions, restaurants etc;
Communicate effectively with Polish-speaking partners and clients to address their needs and concerns;
Book services for confirmed groups and ensure accurate details are entered and kept updated in the EI system;
Prepare all documents such as vouchers, rooming lists, programs & liaise between your colleagues, customers and suppliers;
Liaise with Accounts to invoice customers, collect payments & pay supplier purchase invoices in a timely manner;
Provide on tour support during office hours and part of an emergency service outside of hours;
Research and develop innovative products and suppliers in both new and existing destinations based on customer profile and requirements;
Key Qualifications:
Proficiency in English and Polish, both written and spoken.
Strong organisational and multitasking skills.
Excellent communication and interpersonal abilities.
Attention to detail and a proactive approach to problem-solving.
Previous experience in a travel operations role is a plus.
Ability to work independently and as part of a team.
Product knowledge of EU/UK & Comfortable using AI
Why Apply?
Be part of a collaborative, multilingual team passionate about travel.
Gain exposure to high-impact operations across the UK & Europe.
Opportunities for career growth and personal development.
Flexible work environment (but expect a fast pace, especially in peak season).
?? Ready to apply? Click \’Apply\’ or message us directly with your CV and a short note outlining your experience and interest in the role.
Let your skills in logistics, languages, and travel shine in a role where every day brings something new.
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Group Operations Executive - Polish Speaking employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Operations Executive - Polish Speaking
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who speak Polish. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal coffee, be ready to discuss your experience in operations and how your attention to detail has made a difference in past roles.
✨Tip Number 3
Prepare for interviews by researching the company and its operations. Knowing their group travel offerings and being able to discuss how you can enhance their services will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Group Operations Executive - Polish Speaking
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires fluency in Polish, make sure to highlight your language skills right at the top of your CV. We want to see how you can use your Polish proficiency to connect with our partners and clients!
Be Detail-Driven: As an Operations Executive, attention to detail is key. When writing your application, give examples of how you've successfully managed complex tasks or projects in the past. We love seeing that proactive approach in action!
Tailor Your Experience: Make sure to align your previous experience with the responsibilities listed in the job description. Whether it’s coordinating group tours or liaising with service providers, we want to see how your background fits perfectly with what we need.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t forget to include a short note about why you’re excited about this role!
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your Stuff
Make sure you’re familiar with the company and its operations. Research their group travel offerings, especially in the UK and Europe. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Polish Skills
Since fluency in Polish is key, be prepared to demonstrate your language skills during the interview. You might be asked to converse in Polish or translate a scenario. Practising common phrases related to travel coordination can give you an edge.
✨Highlight Your Organisational Skills
Be ready to discuss specific examples of how you've managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your attention to detail and proactive problem-solving.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team. Inquire about the challenges they face in group operations or how they measure success. This shows that you’re not just interested in the job, but also in contributing to the team’s success.