At a Glance
- Tasks: Create unforgettable holidays by tailoring unique experiences for customers.
- Company: Award-winning travel company with a focus on bespoke tours in the UK and Ireland.
- Benefits: Competitive salary, bonuses, flexible working options, and opportunities to experience tours.
- Other info: Dynamic, supportive environment with great career growth potential.
- Why this job: Join a passionate team and help others explore the beauty of the UK and Ireland.
- Qualifications: Experience in travel sales and strong customer service skills are essential.
The predicted salary is between 27000 - 30000 £ per year.
Travel Consultant - Tour Operator specialising in bespoke small group and individual tours throughout the UK and Ireland. We are seeking a Travel Consultant with Tour Operations experience, who is a builder of rapport with customers and uses their relationship skills to sell. Whilst ideally you will have good UK knowledge, and may have specialised in inbound tourism before, Travel Consultants working to sell overseas holidays presently and keen to do something different are also of great interest to the award winning Travel Company!
Salary is circa £27k - £30k pa plus benefits and this role can be office based in Glasgow, hybrid, or fully remote.
Job Description
- Be responsible for responding to enquiries and converting them into tailor‑made holidays.
- Listen and respond to the customer's needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service.
- Use natural sales skills backed by a strong customer service focus.
- Be fluent in English and demonstrate excellent attention to detail in both literacy and numeracy.
- Relish the challenge of working in a fast‑paced yet supportive environment as part of a small team of around 20 people.
- Be a skilled communicator and computer literate.
- Use excellent knowledge of the geography of Scotland – and ideally also England, Wales and Ireland – and be passionate about encouraging visitors from home and overseas to explore beyond the beaten track.
- Believe a holiday in the UK/Ireland can be just as good as one abroad.
- Work full‑time within a 37.5‑hour week during Mon to Sat office opening hours. Occasional overtime may be necessary at peak times.
- Once experienced, also cover the 24/7 duty rota for customers on holiday.
Package
Starting salary up to £30k depending on experience, with an additional company bonus and the opportunity to experience the tours and itineraries. The role can be office based, hybrid in Glasgow, or fully remote, depending on the candidate’s experience.
Experience Required
- Travel Consultant background within a sales‑focused environment for a tour operator.
- Good knowledge of the UK & Ireland is required, but prior specialisation is not mandatory.
- Travel professionals from luxury tour operators selling international travel will also be considered if keen for a change in direction.
Senior Travel Sales Advisor in Glasgow employer: Travel Trade Recruitment
Join our award-winning Travel Company as a Senior Travel Sales Advisor, where you will thrive in a supportive and dynamic environment that values your relationship-building skills. With flexible working options available in Glasgow, including office-based, hybrid, or fully remote roles, we offer competitive salaries, bonuses, and the chance to experience our bespoke tours firsthand. Our commitment to employee growth and a collaborative culture makes us an exceptional employer for those passionate about creating unique holiday experiences in the UK and Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Travel Sales Advisor in Glasgow
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Travel Trade Recruitment who are looking for fresh talent for roles like Senior Travel Sales Advisor.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Travel Trade Recruitment and give you a leg up for your Senior Travel Sales Advisor application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Senior Travel Sales Advisor openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Senior Travel Sales Advisor in Glasgow
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Senior Travel Sales Advisor role at Travel Trade Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Senior Travel Sales Advisor position at Travel Trade Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Travel Trade Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Travel Trade Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Senior Travel Sales Advisor.
How to prepare for a job interview at Travel Trade Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Travel Trade Recruitment.