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For Companies At a Glance
- Tasks: Lead a dynamic team, drive growth, and innovate in the travel industry.
- Company: Join a growing contact centre focused on excellence and collaboration.
- Benefits: Enjoy a competitive salary, hybrid working, and professional development opportunities.
- Why this job: Make a significant impact while progressing your career in a supportive environment.
- Qualifications: 10+ years in travel management with strong leadership and commercial skills required.
- Other info: This role offers a unique chance to shape the future of our business.
The predicted salary is between 30000 - 70000 £ per year.
This exciting and unique role will encompass all areas of the running of a small contact centre and a team of homeworkers. You will be heavily involved in product, commercial, sales & development and marketing amongst other things. A great opportunity for a travel professional in a senior managerial role looking to progress!
What You'll Do as a General Manager:
- Lead & Inspire: Manage and mentor a dedicated team of sales and administrative staff, fostering a culture of excellence and collaboration.
- Drive Growth: Identify and pursue new business opportunities, expanding our client base and market presence.
- Innovate: Collaborate with marketing to develop and implement strategies for product expansion and customer engagement.
- Ensure Excellence: Oversee daily operations, ensuring seamless service delivery and operational efficiency.
What We Need from our General Manager:
- Experience: 10+ years in travel management, with a background in retail, call centre, or homeworking environments.
- Leadership: Proven ability to motivate and manage teams, driving performance and achieving targets.
- Commercial Acumen: Strong understanding of the travel industry, with the ability to identify and capitalize on business opportunities.
- Innovation: Creative thinker with a track record of introducing successful marketing initiatives and product offerings.
What We Offer as a General Manager:
- Competitive Salary: £50,000 per annum, with potential for performance-based bonuses.
- Flexible Working: Hybrid role offering a balance between office and home working.
- Additional Benefits: Holiday concessions, professional development opportunities, and a supportive work environment.
If you're ready to take the next step in your travel career and make a significant impact to this growing business, we want to hear from you. Click to apply today or send your CV to or call Nichola on 0161 9236120.
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Leeds
✨Tip Number 1
Research the company thoroughly before your interview. Understand their values, mission, and recent developments in the travel industry. This will help you tailor your responses and demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your leadership skills and commercial acumen. Be ready to discuss how you've successfully driven growth or implemented innovative strategies in previous roles.
✨Tip Number 3
Network with professionals in the travel industry, especially those who have experience in managerial roles. They can provide valuable insights and may even refer you to opportunities within their networks.
✨Tip Number 4
Demonstrate your understanding of the hybrid working model during your discussions. Share how you plan to manage a remote team effectively while maintaining high performance and collaboration.
We think you need these skills to ace General Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in travel management, particularly in retail, call centre, or homeworking environments. Emphasise your leadership skills and any achievements that demonstrate your ability to drive growth and innovation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your vision for the role of General Manager. Mention specific examples of how you've successfully led teams and driven performance in previous positions.
Highlight Relevant Skills: In your application, focus on key skills such as commercial acumen, team motivation, and innovative thinking. Provide concrete examples of how you've identified business opportunities and implemented successful marketing strategies.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Travel Trade Recruitment
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your mentoring style and how you foster collaboration.
✨Highlight Your Commercial Acumen
Make sure to discuss your understanding of the travel industry and your experience in identifying business opportunities. Be ready to share specific instances where your commercial insight led to growth or innovation.
✨Prepare for Operational Questions
Since overseeing daily operations is key to this role, anticipate questions about operational efficiency. Think of examples where you've improved processes or ensured seamless service delivery in previous positions.
✨Demonstrate Your Innovative Thinking
The role requires creativity in marketing and product development. Come prepared with ideas or past initiatives that showcase your innovative approach, especially those that have successfully engaged customers or expanded product offerings.
