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- Tasks: Lead a booking suite, providing exceptional customer service and matching clients with cruise packages.
- Company: Join an award-winning cruise company expanding its reach in the Cheshire/Manchester area.
- Benefits: Enjoy a competitive salary, potential for high earnings, and a vibrant office environment.
- Why this job: Share your passion for cruising while growing your career in a supportive team culture.
- Qualifications: Experience in cruise consulting is preferred; enthusiasm for travel is essential.
- Other info: Full-time role with flexible hours, including three Saturdays a month.
The predicted salary is between 28000 - 30000 £ per year.
Are you a cruise consultant based in the Cheshire/Manchester area who would love to do something different while showcasing all your cruise and travel knowledge? Then I have the role for you!
My client is an award winning cruise company who are looking to expand and open a booking suite for their HNW and loyal customers. You will be heading up the suite and helping to grow the business, while sharing your love for cruising. An impressive salary of £28-£30k with an expected OTE of £55k, office based full time Monday - Saturday including 3 x Saturdays a month.
Role:- Ensure all customers are greeted and responded to appropriately, and all appointments receive a pre screening call
- Ensure excellent customer service is always provided to all customers irrespective of communication channel
- Act as an ambassador for the brand and provide a company image to all customers which reflects the company
- Work collaboratively with teammates to ensure each team member is provided the opportunity to develop and maximise their potential
- Attend, participate in and contribute positively towards team meetings / briefings
- Contribute to and attend Brand events and Ship visits
- Promote the company through contribution of firsthand experiences and knowledge to marketing collateral
- Proactively match customer requests to an extensive range of curated cruise packages while maximising all sales opportunities for upselling
- Consistently achieve monthly sales targets
- Ensure all sales opportunities are optimised and work towards specific business product targets
- Adhere to company policies in terms of sales techniques and data recording to assist with product and marketing strategies
- Embrace all methods of current and modern technology used to enhance customer experience
Interested? Call me on 0161 923 6120 or email your CV to.
Cruise Specialist in Altrincham employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cruise Specialist in Altrincham
✨Tip Number 1
Familiarise yourself with the latest cruise trends and popular destinations. This knowledge will not only help you in conversations but also demonstrate your passion for cruising during interviews.
✨Tip Number 2
Network with other cruise professionals in the Cheshire/Manchester area. Attend local travel events or join online forums to connect with industry insiders who might provide valuable insights or referrals.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from your past experiences where you went above and beyond for a client, as this role heavily emphasises excellent customer interaction.
✨Tip Number 4
Research the company’s brand and values thoroughly. Understanding their mission and how they position themselves in the market will allow you to align your answers and show that you're a great fit for their team.
We think you need these skills to ace Cruise Specialist in Altrincham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the cruise and travel industry. Emphasise any relevant roles where you've provided excellent customer service or achieved sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cruising and travel. Mention specific experiences that demonstrate your knowledge and how you can contribute to the company's growth.
Showcase Your Sales Skills: In your application, provide examples of how you've successfully upsold products or services in previous roles. This will show your potential employer that you can meet their sales targets.
Highlight Team Collaboration: Mention any experiences where you've worked collaboratively with teammates. This role requires teamwork, so demonstrating your ability to work well with others will be beneficial.
How to prepare for a job interview at Travel Trade Recruitment
✨Showcase Your Cruise Knowledge
Make sure to highlight your expertise in cruising during the interview. Be prepared to discuss your favourite cruise experiences and how they can enhance customer satisfaction.
✨Demonstrate Customer Service Skills
Since the role emphasises excellent customer service, think of examples where you've gone above and beyond for a customer. This will show your potential employer that you can represent their brand effectively.
✨Prepare for Sales Scenarios
Expect questions related to sales techniques and upselling. Prepare to discuss how you would match customer requests with cruise packages and share any successful sales experiences you've had in the past.
✨Embrace Team Collaboration
The job requires working closely with teammates, so be ready to talk about your experience in team settings. Share how you contribute positively to team dynamics and support your colleagues.
