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- Tasks: Handle sales calls and create customised cruise holidays for clients.
- Company: Join one of the UK's largest independent tour operators and cruise agents.
- Benefits: Enjoy a competitive salary, uncapped commission, and flexible working options.
- Why this job: Be part of a dynamic team and help customers create unforgettable travel experiences.
- Qualifications: Previous experience in sales or customer service is preferred.
- Other info: This role offers the chance to work from home and grow your career in travel.
The predicted salary is between 28800 - 42000 £ per year.
One of the UK\’s largest independent Tour Operators / cruise agents is expanding its team of homeworking Cruise Consultants.
You will be handling incoming sales calls from various travel trade partners and direct customers, putting together tailor made cruise holidays including river, luxury and expedition cruising.
If you are looking for competitive basic salary, uncapped commission, and the flexibility to work from home, please apply now! No late nights or Sundays
JOB DESCRIPTION:
- Taking enquires over the phone and email for worldwide cruise holidays
- Offer expertise, advice and knowledge to Travel Agent partners and customers about destinations, cruises, airlines and ground arrangements.
- Switch selling to different dates or cabins
- Provide packages that are \’tailor-made\’ to suit the individual needs of our clients.
- Converting sales enquiries into confirmed bookings
- Reaching and exceeding sales targets to earn commission
- Take advantage of opportunities and up-sell whenever possible.
EXPERIENCE REQUIRED:
- Proven ability of meeting/exceeding sales targets whilst ensuring high levels of customer service
- Minimum of 3 years\’ experience as a cruise specialist
- Experience using a GDS, preferably Galileo
- Knowledge of cruise and the travel industry
- Possess confident, professional, friendly approach to building client rapport and forging long-lasting relationships
- Knowledge/experience of worldwide travel
- Thrive in periods of pressure
- Ability to manage multiple software applications
THE PACKAGE:
- A competitive starting salary of £28,000 + uncapped commission
- Fully Homeworking
- Remote training
HOURS:
* Monday – Friday: 9am – 5:45pm
* Saturday: 9am – 5pm (2 Saturday\’s per month with a day off In Lieu)
* No bank holidays or Sundays
INTERESTED?
Please follow the instructions to apply attaching your CV! For any further information please call 0203 8879444 or email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our detail
Cruise Specialist employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cruise Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in the cruise industry. Knowing about popular destinations, types of cruises, and customer preferences will help you engage effectively with potential clients.
✨Tip Number 2
Practice your sales pitch! Since you'll be handling incoming sales calls, being able to confidently present cruise options and tailor packages to customer needs is crucial for success.
✨Tip Number 3
Network with other professionals in the travel industry. Building relationships with travel trade partners can provide valuable insights and leads that may help you excel in this role.
✨Tip Number 4
Stay updated on the various cruise lines and their offerings. Understanding the unique features and benefits of each line will enable you to make informed recommendations to customers.
We think you need these skills to ace Cruise Specialist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific qualifications and skills required for a Cruise Specialist. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales, customer service, or the travel industry. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to handle sales calls and create tailored holiday packages.
Write a Strong Cover Letter: In your cover letter, express your passion for travel and cruising. Mention any personal experiences with cruises that could resonate with the role. Highlight your communication skills and ability to work independently, as this position involves homeworking.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the travel industry.
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your Cruises
Familiarise yourself with different types of cruises, including river, luxury, and expedition options. Being able to discuss the unique features and benefits of each type will impress your interviewers and show your passion for the role.
✨Practice Your Sales Pitch
Since you'll be handling sales calls, practice your sales techniques. Prepare to demonstrate how you would engage a customer, identify their needs, and suggest tailored cruise packages that suit them.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you resolved issues or went above and beyond to ensure customer satisfaction, as this is crucial in the travel industry.
✨Research the Company
Take the time to learn about the company’s values, mission, and the specific services they offer. This knowledge will help you tailor your answers and demonstrate your genuine interest in becoming part of their team.