At a Glance
- Tasks: Handle sales calls and create tailor-made cruise holidays for clients.
- Company: One of the UK's largest independent tour operators and cruise agents.
- Benefits: Competitive salary, uncapped commission, and fully remote work.
- Other info: Enjoy flexible hours with no late nights or Sundays.
- Why this job: Join a dynamic team and help clients explore the world through cruising.
- Qualifications: 3 years' experience in cruise sales and GDS reservation systems.
The predicted salary is between 28000 - 28000 £ per year.
One of the UK's largest independent Tour Operators / cruise agents is expanding its team of homeworking Cruise Consultants. You will be handling incoming sales calls from various travel trade partners and direct customers, putting together tailor-made cruise holidays including river, luxury and expedition cruising. Experience using a GDS reservation system is essential. If you are looking for competitive basic salary, uncapped commission, and the flexibility to work from home, please apply now! No late nights or Sundays.
JOB DESCRIPTION:
- Taking enquiries over the phone and email for worldwide cruise holidays
- Offer expertise, advice and knowledge to Travel Agent partners and customers about destinations, cruises, airlines and ground arrangements
- Switch selling to different dates or cabins
- Provide complex itineraries that are
Cruise Sales Consultant employer: Travel Trade Recruitment
As one of the UK's largest independent Tour Operators, we pride ourselves on offering a supportive and dynamic work environment for our Cruise Sales Consultants. With competitive salaries, uncapped commission, and the flexibility to work from home, we empower our employees to thrive while providing exceptional service to our clients. Our commitment to employee growth and a positive work culture ensures that you will have the resources and opportunities to excel in your career within the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Cruise Sales Consultant
✨Tip Number 1
Get to know the company inside out! Research their cruise offerings, values, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Think about how you’d sell a cruise package over the phone. Role-play with a friend or in front of the mirror to nail that confident, friendly approach they’re looking for.
✨Tip Number 3
Be ready to showcase your experience! Prepare examples of how you've tailored complex itineraries in the past. This will help you stand out as someone who can hit the ground running.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Cruise Sales Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the cruise industry and showcases your ability to create tailor-made itineraries. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about cruising and how your experience makes you the perfect fit for our team. Let us know what excites you about this role!
Show Off Your GDS Skills:Since experience with a GDS reservation system is essential, make sure to mention your proficiency with Galileo or any other systems you've used. We love seeing candidates who can hit the ground running!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your Cruises
Make sure you brush up on your cruise knowledge before the interview. Familiarise yourself with different types of cruises, destinations, and the latest trends in the industry. This will help you impress the interviewer with your expertise and show that you're genuinely passionate about the role.
✨Master the GDS
Since experience using a GDS reservation system is essential, ensure you’re comfortable navigating it. If you’ve used Galileo, great! If not, consider watching some tutorials or practicing with a demo version. Being able to demonstrate your proficiency can set you apart from other candidates.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview where you might have to handle a mock sales call. Practice how you would respond to various customer inquiries, including upselling and switching dates or cabins. This will showcase your sales skills and ability to tailor-make itineraries.
✨Showcase Your Customer Service Skills
Highlight your experience in building rapport with clients and providing excellent customer service. Prepare examples of how you've successfully managed client relationships and exceeded sales targets in the past. This will demonstrate that you can thrive under pressure while maintaining high service levels.
