Commercial Manager (FTC)

Commercial Manager required (FTC)

This exciting role supports the company\’s commercial and sales objectives through strategic planning, operational execution, and cross-functional collaboration. The position works closely with the Managing Director, Sales Director, and other department leads to drive revenue growth, manage promotional activity, and maintain key industry relationships.

Key Responsibilities

• Collaborate with the Managing Director and Sales Director to execute commercial strategies and priorities.
• Identify and propose innovative commercial opportunities to drive sales and support company growth objectives.
• Provide support to the Managing Director on various ad hoc projects and initiatives.
• Promotions & Pricing
• Assist in the development of promotional strategies alongside the Managing Director.
• Partner with the Director of Reservations & Customer Relations and the Sales Director to execute promotional activities.
• Prepare monthly reports analysing the performance of promotional campaigns.
• Monitor pricing and inventory to optimise promotional effectiveness and suggest improvements for future campaigns.
• Manage internal and external distribution of pricing and promotional materials.
• Act as the primary liaison with the U.S. Head Office for the day-to-day coordination of promotions, ensuring alignment with the UK and European markets.
• Communicate promotional details internally to ensure cross-departmental awareness and alignment.
• Sales & Commercial Agreements
• Generate monthly business performance reports using systems such as Tableau and Reportal.
• Support the Managing Director and Sales Director in setting and monitoring targets for commercial agreements.
• Conduct competitor pricing analysis and share insights with the Sales, Marketing, and Reservations teams.
• Team Management
• Provide training and day-to-day management of the Sales & Marketing Support Executive.

Sales & Marketing Support

• Collaborate with the Sales Director to respond to promotional requests from Business Development Managers and identify strategic solutions.
• Lead the creation and distribution of weekly promotional sheets to trade partners.
• Actively pursue new business opportunities by establishing industry contacts, providing training, and sharing product updates.
• Assist with the promotion and market management for the European region.
• Maintain strong relationships with travel agents and tour operators, in coordination with the Sales Support Team.
• Ensure timely responses (within 48 hours) to all agent and tour operator inquiries.
• Develop and implement initiatives to increase sales through agency and tour operator channels.
• Support the planning and execution of joint promotions, ship visits, and industry events.
• Collaborate with the Marketing Team to ensure accuracy and effectiveness of promotional materials and tactical offers.
• Support marketing campaigns and brochure production, including pricing and content validation, and provide design input as needed.
• Oversee the management and functionality of the UK and EU online booking portals.
• Manage the administration of reward programs and incentives for travel agents.
• Propose enhancements to internal systems, products, and operational workflows.

Package

• Salary £45,000
• Hybrid working – Surrey
• Excellent Holiday Benefits

Interested apply here now or email