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- Tasks: Manage group tours from start to finish, creating tailored proposals and ensuring client satisfaction.
- Company: Established tour operator specialising in education, sports, and history group tours.
- Benefits: Generous salary with commission, Monday to Friday hours, and great company perks.
- Why this job: Join a dynamic team and make unforgettable travel experiences for groups.
- Qualifications: Exceptional customer service skills and ability to work under pressure.
- Other info: Opportunities for training, development, and career progression.
The predicted salary is between 36000 - 60000 £ per year.
This established tour operator who specialise in group tours including education, sports and history are seeking a Group Travel Executive to join their growing team. You will be managing the full lifecycle of the tours, including generating, converting requests, tailoring tour proposals, taking payments and occasionally accompanying tours.
If you are looking for a generous basic salary including commission, Monday to Friday working hours and amazing company benefits, please apply now!
Job Description:- Liaising with the clients to ensure accurate tailored proposals are created
- Tailor making proposals reflecting the requirements of the group
- Providing accurate information regarding accommodation, travel options, visits and educational relevance.
- Servicing the clients' requirements in the most efficient and effective way
- Liaising with internal support departments to request and confirm travel, accommodation / visit requirements
- Ensuring all tours are within clients set budgets
- Ensure client payments are received within the agreed time frames
- Taking part in inspection visits or accompanying tours
- Undertake responsibility for online chat
- Engaging positively with various forms of social media under guidelines
- Proven experience of delivering exceptional customer service.
- Ability to resolve problems, work under pressure and meet deadlines.
- Target orientated and self-motivated
- Ability to work independently as well as within a team environment
- Calm and constructive approach to emergency situations
- Willing to travel abroad occasionally
- A competitive starting salary + commission
- Monday - Friday: 9am - 5:00pm
- Annual salary reviews linked to performance.
- Training, development, and progression opportunities
- Team event
- Onsite car park and close to public transport
Group Travel Executive in Colchester employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Travel Executive in Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Group Travel Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Engage with companies on platforms like LinkedIn and Twitter. Share your passion for group travel and showcase your expertise. This not only gets you noticed but also helps you stay updated on any new opportunities that pop up.
✨Tip Number 3
Prepare for interviews by researching the company and their tours. Tailor your responses to highlight how your skills align with their needs, especially in customer service and problem-solving. Show them you’re the perfect fit for managing those exciting group tours!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, if you have any questions, feel free to reach out directly. We’re here to help you land that dream job in the travel industry!
We think you need these skills to ace Group Travel Executive in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Group Travel Executive role. Highlight any relevant experience in customer service, travel planning, or managing tours to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about group travel and how your background makes you the perfect fit for our team. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully resolved issues in past roles. We love candidates who can think on their feet and handle pressure with a calm approach!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team!
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your Tours Inside Out
Before the interview, make sure you research the types of group tours the company offers. Familiarise yourself with their educational, sports, and historical tours. This will help you tailor your responses and show that you're genuinely interested in what they do.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this role, prepare examples from your past experiences where you've gone above and beyond for clients. Think about how you resolved issues or tailored services to meet specific needs, as this will demonstrate your ability to handle client requests effectively.
✨Be Ready to Discuss Budget Management
Understanding how to manage budgets is crucial for a Group Travel Executive. Be prepared to discuss how you've previously worked within budget constraints and how you ensured client satisfaction while keeping costs in check. This shows you can balance client needs with financial responsibilities.
✨Engage with Social Media Knowledge
Since the role involves engaging positively on social media, brush up on the company's online presence. Be ready to discuss how you would use social media to promote tours and interact with clients. Showing that you understand the importance of digital engagement can set you apart from other candidates.