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For Companies At a Glance
- Tasks: Manage corporate client relationships and drive account growth with tailored solutions.
- Company: Join a friendly company focused on service excellence in the corporate travel sector.
- Benefits: Earn up to £55,000, enjoy travel perks, and benefit from flexible working arrangements.
- Why this job: Make a real impact by building strong client relationships and optimising their travel experience.
- Qualifications: Experience in corporate travel, excellent communication skills, and a proactive mindset.
- Other info: Dynamic role with opportunities for training and professional development.
The predicted salary is between 39600 - 66000 £ per year.
Overview
We are working with a lovely company who are looking for a motivated and experienced Client Relations Manager to join their team.
The successful candidate is responsible for building and maintaining strong account management relationships with corporate clients, ensuring service excellence, driving account growth and delivering strategic value.
Who we are looking for:
This role will suit someone with proven experience in the corporate travel sector who is commercially focused, a natural relationship builder, and confident working with both clients and colleagues. You\’ll be proactive, solutions-driven, and comfortable managing multiple priorities in a fast-paced environment.
Key Responsibilities
- Account manage a portfolio of key corporate clients, ensuring optimisation, satisfaction, retention, and growth.
- Build strong relationships with clients through regular reviews and proactive engagement.
- Introduce relevant services where beneficial and ensuring smooth resolution of issues.
- Manage client implementation and ensure tailored solutions are delivered in collaboration with internal colleagues.
- Analyse client travel data to provide actionable recommendations.
- Stay current with industry trends, travel technology and represent the business at external events.
- Provide active input and support to digital marketing.
Essential Requirements
- Proven corporate travel sector experience.
- Strong knowledge of business travel, corporate client needs and TMC service delivery.
- Excellent communication, negotiation, and presentation skills.
- Commercially focused with excellent relationship-building skills.
- Ability to work in a fast-paced environment and manage competing priorities.
- Experience in travel data analysis and reporting tools.
- Proficient in Microsoft Office Suite and CRM systems.
- SLA and RFP experience.
- GDS knowledge (Amadeus preferable).
- Experienced with emerging travel technology and automation tools would be advantageous.
Benefits
- Up to £55,000 DOE
- Travel discounts and perks
- Training and professional development opportunities
- Pension scheme
- Flexible working arrangements
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Client Relations Manager employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the corporate travel sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience in account management and relationship building. Share specific examples of how you've driven growth and resolved client issues in the past.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly and express your interest. Tailor your message to show how your skills align with their needs, especially in managing corporate client relationships.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in travel technology and corporate client needs. This will not only help you in interviews but also position you as a knowledgeable candidate who can bring strategic value to the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Client Relations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Relations Manager. Highlight your experience in the corporate travel sector and showcase your relationship-building skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven account growth and maintained client satisfaction in the past.
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office Suite, CRM systems, and any GDS knowledge you have. We love seeing candidates who are tech-savvy and can analyse travel data effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your Clients
Before the interview, research the company’s key corporate clients and their needs. Understanding their business model and how they operate will help you demonstrate your ability to build strong relationships and provide tailored solutions.
✨Showcase Your Experience
Be ready to discuss your previous experience in the corporate travel sector. Prepare specific examples of how you've successfully managed client accounts, resolved issues, and driven growth. This will highlight your commercial focus and relationship-building skills.
✨Demonstrate Proactivity
During the interview, share instances where you took the initiative to improve client satisfaction or streamline processes. This shows that you’re proactive and solutions-driven, which are key traits for a Client Relations Manager.
✨Stay Current with Trends
Familiarise yourself with the latest trends in travel technology and industry developments. Being able to discuss these topics will not only impress your interviewers but also show that you’re committed to providing strategic value to clients.
