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- Tasks: Design bespoke travel experiences and manage client enquiries from start to finish.
- Company: Award-winning UK travel specialist with a supportive and ambitious culture.
- Benefits: Competitive salary, hybrid working model, and generous annual leave.
- Other info: Join a sociable team with excellent career growth opportunities.
- Why this job: Create unforgettable journeys for clients while sharing your passion for North America.
- Qualifications: Experience in travel sales and strong knowledge of North America.
The predicted salary is between 30000 - 34000 £ per year.
A well-established and award-winning UK travel specialist is seeking an experienced North America Travel Expert to join its tailor-made sales team. This is an exciting opportunity for someone passionate about North America, who enjoys designing bespoke, high-quality travel experiences and delivering exceptional customer service.
You will be joining a supportive, sociable, and ambitious travel company known for its strong culture, excellent staff retention, and commitment to destination expertise.
As a North America Travel Expert, you will act as the primary point of contact for clients from enquiry through to return from travel. Using your destination knowledge and travel experience, you will design and sell tailor-made and group holidays across North America.
- Handle tailor-made and group travel enquiries via phone, email, and occasional face-to-face events
- Design and cost bespoke holiday itineraries tailored to client needs and budgets
- Manage the full sales process from initial enquiry through to booking confirmation and travel completion
- Book flights, accommodation, excursions, and transport with global suppliers and partners
- Deliver excellent customer service and achieve sales targets and KPIs
- Maintain and develop destination and product knowledge through training and research
- Collaborate with colleagues and support shared workload during busy periods
- Contribute to marketing and product development through feedback, trip reports, and content ideas
Experience in travel sales, ideally in tailor-made or group travel. Strong knowledge and passion for North America (first-hand travel experience preferred). Strong customer service focus with the ability to build rapport quickly. Experience using travel booking systems or CRM platforms.
Competitive basic salary £30-34k depending on experience + sales related bonus. ~28 days annual leave (including bank holidays, increasing with service). ~ Hybrid working model (3 days office / 2 days home). ~ Monday–Friday, 9:00am–5:30pm (1-hour lunch). ~ Occasional Saturdays work with time off in lieu.
If you have a passion for North America, strong travel sales experience, and a desire to create unforgettable journeys for clients, please submit your CV and a short cover letter online outlining your suitability for the role.
Travel Specialist (Homeworking) (Permanent) in City of London employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Specialist (Homeworking) (Permanent) in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who have experience with North America. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your passion for North America! When you get the chance to speak with potential employers, share your travel stories and experiences. This will not only highlight your expertise but also make you memorable.
✨Tip Number 3
Prepare for interviews by researching the company’s culture and values. Tailor your responses to show how you fit into their supportive and sociable environment. We want to see that you’re not just a great fit for the role, but for the team too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our ambitious travel family.
We think you need these skills to ace Travel Specialist (Homeworking) (Permanent) in City of London
Some tips for your application 🫡
Show Your Passion for North America: Make sure to highlight your love for North America in your application. Share any personal travel experiences or unique insights you have about the destinations, as this will resonate with us and show that you're the right fit for the role.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to reflect your experience in travel sales and customer service. Use keywords from the job description to demonstrate how your skills align with what we’re looking for.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to express your suitability for the role without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your North America
Brush up on your knowledge of North America before the interview. Be ready to discuss your favourite destinations, experiences, and any unique travel tips you can share. This will show your passion and expertise, which is crucial for a Travel Specialist role.
✨Tailor Your Responses
When answering questions, relate your experiences directly to the job description. Highlight your previous travel sales experience and how it aligns with designing bespoke holidays. Use specific examples to demonstrate your customer service skills and ability to manage enquiries effectively.
✨Showcase Your Customer Service Skills
Prepare to discuss scenarios where you've gone above and beyond for clients. Think of times when you resolved issues or created memorable experiences. This will illustrate your strong customer service focus and ability to build rapport quickly, which is key for this role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company culture, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.