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- Tasks: Design bespoke travel experiences and manage client enquiries from start to finish.
- Company: Award-winning UK travel specialist with a supportive and sociable culture.
- Benefits: Competitive salary, hybrid working model, and generous annual leave.
- Other info: Join a dynamic team with excellent career growth opportunities.
- Why this job: Turn your passion for North America into unforgettable journeys for clients.
- Qualifications: Experience in travel sales and strong knowledge of North America.
The predicted salary is between 30000 - 34000 £ per year.
A well-established and award-winning UK travel specialist is seeking an experienced North America Travel Expert to join its tailor-made sales team. This is an exciting opportunity for someone passionate about North America, who enjoys designing bespoke, high-quality travel experiences and delivering exceptional customer service.
You will be joining a supportive, sociable, and ambitious travel company known for its strong culture, excellent staff retention, and commitment to destination expertise.
As a North America Travel Expert, you will act as the primary point of contact for clients from enquiry through to return from travel. Using your destination knowledge and travel experience, you will design and sell tailor-made and group holidays across North America.
- Handle tailor-made and group travel enquiries via phone, email, and occasional face-to-face events
- Design and cost bespoke holiday itineraries tailored to client needs and budgets
- Manage the full sales process from initial enquiry through to booking confirmation and travel completion
- Book flights, accommodation, excursions, and transport with global suppliers and partners
- Deliver excellent customer service and achieve sales targets and KPIs
- Maintain and develop destination and product knowledge through training and research
- Collaborate with colleagues and support shared workload during busy periods
- Contribute to marketing and product development through feedback, trip reports, and content ideas
Experience in travel sales, ideally in tailor-made or group travel. Strong knowledge and passion for North America (first-hand travel experience preferred). Strong customer service focus with the ability to build rapport quickly. Experience using travel booking systems or CRM platforms.
Competitive basic salary £30-34k depending on experience + sales related bonus. ~28 days annual leave (including bank holidays, increasing with service). ~ Hybrid working model (3 days office / 2 days home). ~ Monday–Friday, 9:00am–5:30pm (1-hour lunch). ~ Occasional Saturdays work with time off in lieu.
If you have a passion for North America, strong travel sales experience, and a desire to create unforgettable journeys for clients, please submit your CV and a short cover letter online outlining your suitability for the role.
Travel Specialist (Homeworking) in City of London employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Specialist (Homeworking) in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who have experience with North America. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your passion for North America! When you get the chance to speak with potential employers, share your travel stories and experiences. This will not only highlight your expertise but also make you memorable.
✨Tip Number 3
Prepare for interviews by researching the company’s culture and values. Since this role is all about delivering exceptional customer service, think of examples from your past that showcase your skills in this area.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Travel Specialist (Homeworking) in City of London
Some tips for your application 🫡
Show Your Passion for North America: Make sure to highlight your love for North America in your application. Share any personal travel experiences or unique insights you have about the destinations, as this will resonate with us and show that you're genuinely interested in the role.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor your CV and cover letter to reflect the skills and experiences that match the job description. We want to see how your background aligns with our needs, so make it personal and relevant.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your North America
Brush up on your knowledge of North America before the interview. Be ready to discuss your personal travel experiences and how they can enhance your ability to design bespoke holidays. This will show your passion and expertise, which are crucial for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about specific situations where you went above and beyond for a client. This will demonstrate your ability to build rapport and meet client needs effectively.
✨Familiarise Yourself with Travel Booking Systems
If you have experience with travel booking systems or CRM platforms, be ready to discuss them. If not, do some research on common systems used in the industry. Showing that you're tech-savvy and willing to learn can set you apart from other candidates.
✨Engage with the Company Culture
Research the company’s culture and values. During the interview, express how you align with their supportive and sociable environment. Mention any collaborative experiences you've had in past roles, as this will highlight your fit within their team-oriented approach.