Travel Trade Recruitment is recruiting for a Customer Service Agent in London for a luxury tour operator. You will handle high volumes across phone, chat and email, delivering exceptional service and knowledge of products, pricing and promotions.
The role emphasizes first-contact resolution, accurate recording of inquiries, and achieving quality and productivity targets within a hybrid office/home setup.
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Luxury Travel Customer Service Agent (Hybrid) in City of London employer: Travel Trade Recruitment
Join a dynamic team as a Systems Operations Manager in our London office, where you will thrive in a data-driven environment that values structured thinking and innovation. We offer a hybrid working model, competitive salary, and generous holiday allowance, alongside opportunities for personal and professional growth within a supportive culture that encourages ownership and accountability. With a focus on employee development and a commitment to excellence, we empower our team to make meaningful contributions to the customer experience and drive the success of our operations.