Travel Trade Recruitment is helping a Luxury Tour Operator in London to recruit a Customer Experience Agent. You will handle customer interactions across phone, chat and email, delivering a premium service and aiming to resolve queries at first contact.
The role requires fluent German or French, excellent communication skills, and the ability to maintain high customer satisfaction while hitting KPIs. Hybrid office/homebased working is available with travel discounts and brand growth
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Hybrid Luxury Travel CX Agent (German/French) + Discounts in City of London employer: Travel Trade Recruitment
Join a dynamic team as a Systems Operations Manager in our London office, where you will thrive in a data-driven environment that values structured thinking and innovation. We offer a hybrid working model, competitive salary, and generous holiday allowance, alongside opportunities for personal and professional growth within a supportive culture that encourages ownership and accountability. With a focus on employee development and a commitment to excellence, we empower our team to make meaningful contributions to the customer experience and drive the success of our operations.