Amazing opportunity available for a Credit Controller to join a Tour Operator in South London. As the Credit Controller you will be responsible for executing a rigorous credit control process that has the main objective of handling collections and cash applications for the in-house Tour Operator across both B2C and B2B channels. This is a key role within a very closely knit Finance team supporting a fantastic brand.
The Job:
- Adopt and administer the Company's credit control policies across our B2B and B2C channels
- Process large amounts of data to prepare aged debtor reports and create collection plans
- Build and develop relationships with Trade consortia finance teams to resolve queries and agree collections
- Work with internal teams to ensure payments have been received prior to tickets being issued and cancellation calculations are in line with Company policy
- Monitor and action the departmental mailbox that is the recipient of requests cost amendments, refunds and customer call backs
- Generating appropriate documentation following cash application
Skills Required:
- Possession of a positive attitude, great telephone manner, excellent customer service, communication, and interpersonal skills
- Well organised with the ability to prioritise own workload
- Ability to process large volume of data to prepare reports
- Attention to detail
- Previous experience in a similar role, ideally in the travel industry
- Good knowledge of Microsoft Excel, Word and Outlook is essential
The Package:
- Salary 28,000 with the possibility to increase up to 30,000 pa based on experience and upon successful probation.
- London Hybrid
Credit Controller in City of London employer: Travel Trade Recruitment
Join a dynamic team as a Systems Operations Manager in our London office, where you will thrive in a data-driven environment that values structured thinking and innovation. We offer a hybrid working model, competitive salary, and generous holiday allowance, alongside opportunities for personal and professional growth within a supportive culture that encourages ownership and accountability. With a focus on employee development and a commitment to excellence, we empower our team to make meaningful contributions to the customer experience and drive the success of our operations.
