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- Tasks: Lead daily aviation operations and manage a dynamic team in a fast-paced environment.
- Company: Established Birmingham-based travel company with a strong reputation in the industry.
- Benefits: Competitive salary up to £40k, hybrid working options, and career development opportunities.
- Why this job: Join a collaborative team and drive innovative aviation projects that make a real impact.
- Qualifications: Experience in aviation management, GDS expertise, and strong leadership skills required.
- Other info: Exciting opportunity for growth in a vibrant travel industry.
The predicted salary is between 32000 - 48000 £ per year.
We have a fabulous opportunity for an experienced Aviation Manager from a Tour Operator background to join an established, successful Birmingham based Travel Company. You will be responsible for the daily operations of the Aviation (Fares & Ticketing department), ensuring the team complete all processes and tasks within the deadlines required. You will be a GDS (ideally Amadeus & Galileo) expert with experience of managing a small team.
The Aviation Operations Manager will be responsible for all Aviation Projects, to include building relationships with GDS providers, securing new deals, meeting targets and driving our aviation business forward. The role will involve liaising with existing e-sales customers, reservations and airlines. The main aspect of the role will be project management and to oversee the ticket department on a daily basis.
- Ensure that reservations team are updated with new fares, special fares, changes to routings by communicating effectively daily fare updates and update vibe daily.
- Assist with GDS Relationship at operational level.
- Monitor competitor activity and pricing against our own across Airlines on a weekly basis.
- Specialist Fare Management, to include cruise fares, NDC, I.T fares, e-global, corporate fares and one ways ensure that they are loaded into all GDS systems to include Amadeus, GAL.
- Manage ADM & ACM process from start to finish.
- In conjunction with the training department conduct and help to co-ordinate airline training for reservations team.
- Manage relationships with our E sales customers to keep them updated with relevant new fares.
- Analysing fares, airline information and identifying and proactively promote good deals to marketing, management and reservations.
- Advise reservations and aftersales team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed.
- Cover the OOH emergency line as part of a rota.
Experience Required:
- Solid experience of hands on managing an aviation team for a Tour Operator.
- Experience of ticketing and reissuing for multiple airlines.
- Solid experience of native GDS Amadeus and/or GDS Galileo.
- Current/Recent Experience in a Similar Role.
- Full Rights to Work in the UK.
This role is primarily office based near Birmingham as you are managing a small team who are office based and this is a very collaborative role, flexibility to consider hybrid. Starting salary is up to £40k pa plus benefits to be discussed at interview.
Interested? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge.
Aviation Operations Manager in City of London employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aviation Operations Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the aviation and travel industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know someone who knows someone, so leverage that!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations and recent news. We want you to walk in with confidence, ready to discuss how your experience aligns with their goals.
✨Tip Number 3
Showcase your GDS expertise! Be ready to discuss specific examples of how you've used Amadeus or Galileo in past roles. We love candidates who can demonstrate their skills with real-life scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we have loads of other opportunities in the travel industry, so keep your options open and submit your CV!
We think you need these skills to ace Aviation Operations Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aviation Operations Manager role. Highlight your experience with GDS systems like Amadeus and Galileo, and showcase any relevant project management skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your experience in managing aviation teams and how you can drive our aviation business forward. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Did you secure new deals or improve processes? Let us know! Numbers and specific examples can really make your application stand out.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to attach your CV and cover letter directly. Plus, it helps us keep everything organised – win-win!
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of Amadeus and Galileo. Be prepared to discuss specific features and functionalities you've used in your previous roles. This will show that you're not just familiar with the systems, but that you can leverage them effectively in the Aviation Operations Manager position.
✨Showcase Your Team Management Skills
Since this role involves managing a small team, be ready to share examples of how you've successfully led teams in the past. Talk about your approach to training, motivating, and resolving conflicts within your team. This will demonstrate your leadership capabilities and how you can contribute to a collaborative environment.
✨Prepare for Project Management Questions
Expect questions around project management, especially related to aviation projects. Have specific examples ready where you've managed projects from start to finish, including any challenges you faced and how you overcame them. This will highlight your ability to drive the aviation business forward.
✨Understand the Competitive Landscape
Research the current trends in the aviation industry, particularly regarding pricing and competitor activity. Be prepared to discuss how you would monitor and respond to these factors in your role. This shows that you're proactive and have a strategic mindset, which is crucial for the position.
