Travel Trade Recruitment seeks an experienced Operations Manager for a leading UK challenge travel operator. You will oversee trip operations, manage supplier bookings and pricing, and guide the pre-departure CX journey to ensure safe, value-for-money experiences for student participants.
Based in The City of London with hybrid working (3 days from home), the role demands strong supplier relations, CRM proficiency, staff management and budget oversight. Monday–Friday, with travel opportunities.
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Adventure Travel Ops & CX Lead (Hybrid – Travel) in City of London employer: Travel Trade Recruitment
Join a dynamic team as a Systems Operations Manager in our London office, where you will thrive in a data-driven environment that values structured thinking and innovation. We offer a hybrid working model, competitive salary, and generous holiday allowance, alongside opportunities for personal and professional growth within a supportive culture that encourages ownership and accountability. With a focus on employee development and a commitment to excellence, we empower our team to make meaningful contributions to the customer experience and drive the success of our operations.
