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- Tasks: Handle travel enquiries and create tailored itineraries using Amadeus GDS.
- Company: Join a leading Travel Management Company in the heart of London.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity to grow in a fast-paced industry with a focus on teamwork.
- Why this job: Be part of a team that delivers premium travel solutions and exceptional customer service.
- Qualifications: Proficient in Amadeus with strong ticketing and customer service skills.
The predicted salary is between 32000 - 36000 £ per year.
Are you an expert in using GDS Amadeus? Do you have experience as a Business Travel Consultant? We are currently recruiting for a Business Travel Consultant to join a Travel Management Company in the City of London. Our client is looking for an individual who has great knowledge of using GDS Amadeus to join their growing team and offering a competitive starting salary.
DUTIES
- Deal with enquiries including complex itineraries received by phone or email from start to finish including flights, accommodation, car hire, rail and ancillaries.
- Offer the best solution for each customer whilst optimizing profit opportunities.
- Provide quotes, book, issue tickets and reissue tickets for all fares worldwide (including published fares, nett fares, CAT35 fare, route deals), as well as refunds using Amadeus GDS.
- Manage queues and issue tickets prior to deadline, as well as handle schedule changes from airlines and amend itineraries according to clients' changes.
- Provide solutions and advice to clients in an efficient and professional manner delivering a premium quality, ruthlessly efficient service experience that is both consistent and reliable and aligned to the attributes of the Company brand.
- Ensure all company and traveller profiles, policy and quality control scripts are up to date.
EXPERIENCE REQUIRED
- Fully proficient with Amadeus.
- Excellent fares knowledge including manual fare construction.
- Competency in all ticketing processes including re-issues, revalidations and refunds.
- Knowledge of international travel products, geography and current affairs.
- Knowledge of ancillary services.
- Good written English with the ability to write professionally to customers.
- Strong interpersonal skills with the desire and ability to develop others.
- A drive to solve problems for customers and team members.
- A high level of professionalism and flexibility and a strong work ethic.
THE PACKAGE
Salary - £32,000 - £36,000 (depending on experience) Office based.
Business Travel Consultant - Amadeus employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant - Amadeus
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who work with Amadeus. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Amadeus skills. Be ready to discuss specific scenarios where you’ve used GDS to solve complex travel issues. Show them you’re the go-to expert they need!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and tailor your approach to each one.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Business Travel Consultant - Amadeus
Some tips for your application 🫡
Show Off Your Amadeus Skills: Make sure to highlight your expertise with GDS Amadeus in your application. We want to see how you’ve used it in past roles, so don’t hold back on the details!
Tailor Your Experience: When writing your application, connect your previous experience directly to the duties listed in the job description. We love seeing how your background aligns with what we’re looking for!
Professional Yet Personal: Keep your tone professional but let your personality shine through. We appreciate a bit of flair, so feel free to express your passion for travel and customer service in your writing.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Travel Trade Recruitment
✨Master Amadeus
Make sure you brush up on your Amadeus skills before the interview. Familiarise yourself with its features, especially ticketing processes and fare construction. Being able to demonstrate your proficiency will show that you're ready to hit the ground running.
✨Know Your Fares
Get a solid grasp of different fare types, including published fares and CAT35 fares. Prepare to discuss how you would handle complex itineraries and provide quotes. This knowledge will help you stand out as a candidate who can optimise profit opportunities.
✨Showcase Your Problem-Solving Skills
Think of examples where you've successfully solved customer issues or improved processes in your previous roles. Be ready to share these stories during the interview to highlight your ability to deliver a premium service experience.
✨Stay Updated on Travel Trends
Keep yourself informed about current affairs and international travel products. This will not only help you answer questions confidently but also demonstrate your passion for the industry and your commitment to providing clients with the best solutions.