At a Glance
- Tasks: Assist Travel Agents with cruise bookings and provide excellent customer service.
- Company: Well-respected travel company based in South Birmingham, offering remote work.
- Benefits: Competitive salary up to £25k pa, OTE £32k pa, and great work-life balance.
- Other info: Work Monday to Friday with only two Saturdays a month and no Sundays!
- Why this job: Enjoy a fulfilling role with no hard sales and flexible hours.
- Qualifications: 12 months experience as a Cruise Specialist and knowledge of cruise packages.
The predicted salary is between 25000 - 32000 £ per year.
Want a Cruise Sales role that doesn't have you working evenings and hardly any weekends?
Want cruise sales with a better work life balance?
And would you like to work with Travel Agents on bookings rather than dealing with the general public this is the Cruise Consultant role you've been waiting for!
I am looking for Cruise Experts to join a well-established Cruise Team within a well-respected, successful South Birmingham based travel company, who also offer fully remote working.
Salary up to £25k pa, OTE £32k pa, no hard sales Mon-Fri 0900-1800, 2 Sat's a month (day off in lieu) no Sundays!
If you have experience of working for a Cruise Travel Agency, then it's time to apply!
THE JOB
- Taking enquiries over the phone from Travel Agents
- Ensuring calls are dealt with efficiently and professionally.
- Offering excellent customer service.
- Quoting holidays and converting into bookings.
- Specialising in Cruise holidays
- Promote and sell additional ancillary sales on all bookings and offering upgrades to increase company profit.
- Working towards monthly performance targets.
- Keeping your product and brand knowledge up to date whilst having in-depth knowledge of the company's brochures and destinations
EXPERIENCE REQUIRED
To work remotely in this role, you must have at least 12 months of recent experience working as a Cruise Specialist, selling a broad range of cruises.
Ideally you will have first hand cruising experience and be able to package cruise and flights on a GDS
THE PACKAGE
You will receive a competitive salary up to £25k pa with an OTE of us to £32000, travel concessions, educationals and those great working hours!
Mon-Fri 0900-1800, 2 Sat's a month (day off in lieu) no Sundays!
INTERESTED
Please follow the instructions to apply attaching your CV. This vacancy is being managed by Katy Gaskell. I can be contacted on 0121 4509776 or ckaty@traveltraderecruitment. co. uk
HNot right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV!
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Cruise Travel Consultant in Birmingham employer: Travel Trade Recruitment
Join a leading Travel Management Company in the vibrant City of London, where we pride ourselves on delivering premium service and fostering a collaborative work culture. As a Senior Travel Consultant, you'll benefit from competitive salaries, ongoing professional development opportunities, and a supportive environment that values your expertise in Amadeus and international travel. Experience the unique advantage of working in one of the world's most dynamic cities, surrounded by a team dedicated to excellence and innovation in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Cruise Travel Consultant in Birmingham
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Travel Trade Recruitment who are looking for fresh talent for roles like Cruise Travel Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Travel Trade Recruitment and give you a leg up for your Cruise Travel Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Cruise Travel Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Cruise Travel Consultant in Birmingham
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Cruise Travel Consultant role at Travel Trade Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Cruise Travel Consultant position at Travel Trade Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Travel Trade Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Travel Trade Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Cruise Travel Consultant.
How to prepare for a job interview at Travel Trade Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Travel Trade Recruitment.
