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- Tasks: Lead daily operations of the Aviation department and manage a small team.
- Company: Established Birmingham-based travel company with a strong reputation.
- Benefits: Competitive salary up to £40k, hybrid working options, and career development opportunities.
- Why this job: Join a dynamic team and drive aviation projects that make a real impact.
- Qualifications: Experience in aviation management, ticketing, and GDS systems like Amadeus or Galileo.
- Other info: Collaborative environment with flexibility for hybrid work arrangements.
The predicted salary is between 24000 - 40000 £ per year.
We have a fabulous opportunity for an experienced Aviation Manager from a Tour Operator background to join an established, successful Birmingham based Travel Company. You will be responsible for the daily operations of the Aviation (Fares & Ticketing department), ensuring the team complete all processes and tasks within the deadlines required. You will be a GDS (ideally Amadeus & Galileo) expert with experience of managing a small team.
The Aviation Operations Manager will be responsible for all Aviation Projects, to include building relationships with GDS providers, securing new deals, meeting targets and driving our aviation business forward. The role will involve liaising with existing e-sales customers, reservations and airlines.
The main aspect of the role will be project management and to oversee the ticket department on a daily basis:
- Ensure that reservations team are updated with new fares, special fares, changes to routings by communicating effectively daily fare updates and update vibe daily.
- Assist with GDS Relationship at operational level.
- Monitor competitor activity and pricing against our own across Airlines on a weekly basis.
- Specialist Fare Management, to include cruise fares, NDC, I.T fares, e-global, corporate fares and one ways ensure that they are loaded into all GDS systems to include Amadeus, GAL.
- Manage ADM & ACM process from start to finish.
- In conjunction with the training department conduct and help to co-ordinate airline training for reservations team.
- Manage relationships with our E sales customers to keep them updated with relevant new fares.
- Analysing fares, airline information and identifying and proactively promote good deals to marketing, management and reservations.
- Advise reservations and aftersales team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed.
- Cover the OOH emergency line as part of a rota.
EXPERIENCE REQUIRED
- Solid experience of hands on managing an aviation team for a Tour Operator.
- Experience of ticketing and reissuing for multiple airlines.
- Solid experience of native GDS Amadeus and/or GDS Galileo.
- Current/Recent Experience in a Similar Role.
- Full Rights to Work in the UK.
This role is primarily office based near Birmingham as you are managing a small team who are office based and this is a very collaborative role, flexibility to consider hybrid. Starting salary is up to £40k pa plus benefits to be discussed at interview.
INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on 0121 4509776.
Aviation Manager in Birmingham employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aviation Manager in Birmingham
✨Network Like a Pro
Get out there and connect with people in the aviation and travel industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your GDS expertise and team management experience. Share specific examples of how you've driven projects forward or improved processes in your previous roles.
✨Be Ready for the Interview
Prepare for common interview questions related to aviation management and ticketing. Think about how you can demonstrate your problem-solving skills and ability to handle disruptions in airline services. Practice makes perfect!
✨Apply Through Us!
Don’t forget to apply through our website! We’ve got loads of opportunities in the travel industry, and we’re here to help you land that perfect role. Plus, we love seeing familiar faces in our applications!
We think you need these skills to ace Aviation Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in aviation management and ticketing. Use keywords from the job description to show that you’re a perfect fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the travel industry and how your background aligns with the responsibilities of the Aviation Manager role.
Showcase Your GDS Expertise: Since GDS experience is crucial, be specific about your skills with Amadeus and Galileo. Mention any projects or achievements that demonstrate your proficiency.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets the attention it deserves!
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your GDS Inside Out
As an Aviation Manager, being an expert in GDS systems like Amadeus and Galileo is crucial. Brush up on your knowledge of these platforms before the interview. Be ready to discuss specific examples of how you've used them in past roles, especially in managing fares and ticketing.
✨Showcase Your Leadership Skills
Since you'll be managing a small team, it's important to demonstrate your leadership experience. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them and ensured deadlines were met. This will show that you're not just a manager, but a leader.
✨Understand the Market Landscape
Familiarise yourself with current trends in the aviation industry, including competitor pricing and fare management strategies. Being able to discuss recent developments or challenges in the market will show that you're proactive and knowledgeable, which is key for driving the aviation business forward.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills, especially regarding disruptions in airline services or fare changes. Think through potential situations you might face in the role and how you would handle them. This will demonstrate your critical thinking and readiness for the job.
