At a Glance
- Tasks: Drive sales and build relationships in the travel industry while exceeding targets.
- Company: Dynamic travel company focused on customer satisfaction and teamwork.
- Benefits: Competitive salary, travel perks, and opportunities for professional growth.
- Other info: Exciting opportunities for school visits and international representation.
- Why this job: Join a vibrant team and make a difference in students' travel experiences.
- Qualifications: Strong communication skills and a passion for travel and customer service.
The predicted salary is between 30000 - 40000 £ per year.
To deliver or exceed individual and team sales targets in line with the sales and customer retention strategy/annual plans and increase the number of trips per school through recommendation and referrals.
To follow the stipulated workflows/procedures on our CRM/Reservation systems with responsibility taken to ensure information is clear, accurate and up to date so that another team member can progress at any point in time.
To be the main point of contact for a group of customers to ensure they receive sales and service excellence throughout the buying process anticipating their needs with relevant trip proposals which meet their needs (strong listening skills, product, customer and industry knowledge) working with Group Coordinators to ensure that there are excellent communications throughout their journey.
To build longstanding partnering customer relationships through Equity's brand values and excellent communication and interpersonal skills. This includes carrying out school visits, parent evenings and from time to time being our Representative overseas.
To regularly review and track progress on margin guidelines, payment status, competitor information and collaborate with other teams within the business to develop or enhance Itineraries/product or improve our service levels and overall effectiveness.
To ensure respectful, professional and collaborative working relationships.
Account Manager (Travel Industry) employer: Travel Trade Recruitment
As an Account Manager in the travel industry, you will thrive in a dynamic and supportive environment that prioritises employee growth and development. Our company fosters a culture of collaboration and excellence, offering comprehensive training and opportunities for career advancement while ensuring a healthy work-life balance. Located in a vibrant area, we provide unique advantages such as regular team-building events and the chance to represent our brand internationally, making it an exciting place to build your career.
