At a Glance
- Tasks: Convert enquiries into bookings and provide exceptional customer service.
- Company: Join a dynamic sales team in the luxury travel industry.
- Benefits: Remote work with occasional Surrey meetings and competitive pay.
- Other info: Exciting opportunity for growth in a fast-paced environment.
- Why this job: Build relationships and make dreams come true for clients seeking luxury villas.
- Qualifications: Sales experience, strong communication skills, and a customer-focused mindset.
The predicted salary is between 30000 - 40000 € per year.
My client is looking for a motivated, customer-focused Villa Specialist to join our growing sales team. This is a dynamic sales role suited to someone who thrives on building relationships, converting enquiries into bookings, and delivering exceptional service from initial contact through to post-arrival follow-up.
Key Responsibilities
- Converting inbound sales leads via telephone, email, and live chat into confirmed bookings.
- Confidently dealing with both direct and trade customers.
- Delivering a consistently high level of personalised customer service.
- Understanding clients' requirements and recommending suitable villa options.
- Liaising with suppliers regarding availability, rates, and booking details.
- Preparing accurate quotations and creating invoices.
- Managing pre- and post-arrival administration.
- Handling customer queries efficiently and professionally.
- Reactivating previous clients and past enquiries to generate repeat business.
- Maintaining accurate records within the CRM system.
Skills & Experience
- Proven sales experience, ideally within travel, luxury hospitality, or property.
- Strong telephone and written communication skills.
- Confident in closing sales and working towards targets.
- Excellent organisational skills and attention to detail.
- Customer-focused with a consultative sales approach.
- Ability to multitask and manage a busy workload.
- Competent with CRM systems.
Villa Specialist in Woking employer: Travel Trade Recruitment Limited
Join a vibrant and supportive team as a Villa Specialist, where your passion for customer service and sales will be nurtured in a remote working environment with bi-monthly meetings in picturesque Surrey. Our company prides itself on fostering a culture of collaboration and growth, offering ample opportunities for professional development and the chance to work with luxury properties that excite both you and our clients. With a focus on delivering exceptional service and building lasting relationships, you'll find meaningful and rewarding employment here, surrounded by like-minded individuals who share your enthusiasm for travel and hospitality.
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Villa Specialist in Woking
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and the villas they offer. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Think about how you’d convert an enquiry into a booking. Role-play with a friend or in front of the mirror to nail that confident delivery when it’s your turn to shine.
✨Tip Number 3
Don’t just wait for the interview; reach out! Connect with current employees on LinkedIn, ask questions, and get insights. It shows initiative and helps you build relationships even before you land the job.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your enthusiasm can set you apart. We love seeing candidates who are proactive and genuinely interested!
We think you need these skills to ace Villa Specialist in Woking
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share any personal experiences or insights that relate to the villa industry. We want to see your enthusiasm for helping clients find their perfect getaway.
Tailor Your Application:Make sure to customise your application to highlight how your skills match the Villa Specialist role. Use keywords from the job description and demonstrate how your previous experience aligns with our needs. This helps us see you as a great fit!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the ideal candidate. A well-structured application will grab our attention and make it easier for us to see your strengths.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Know Your Villas
Make sure you do your homework on the types of villas your potential employer offers. Familiarise yourself with their unique selling points and be ready to discuss how you would recommend them to clients. This shows your genuine interest and helps you stand out.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully converted leads into bookings. Be ready to discuss your approach to closing sales and how you handle objections. This will demonstrate your proven sales experience and confidence in a customer-focused role.
✨Practice Your Communication
Since this role involves a lot of interaction with customers, practice your telephone and written communication skills. You might even want to role-play common scenarios with a friend to ensure you can handle inquiries smoothly and professionally.
✨Be Ready to Multitask
The job requires excellent organisational skills and the ability to manage multiple tasks. Think of examples where you've successfully juggled various responsibilities and how you kept everything on track. This will show that you're capable of handling the busy workload expected in this role.
