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For Companies At a Glance
- Tasks: Build client relationships and create bespoke luxury travel proposals.
- Company: Niche luxury travel company with a focus on ski chalets and villas.
- Benefits: 20 days holiday, flexible hours, and opportunities for travel.
- Why this job: Join a dynamic team and make a real impact in luxury travel.
- Qualifications: Sales experience, strong communication skills, and a passion for travel.
- Other info: Opportunity to travel and experience first-class service in luxury properties.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Leading Specialist Travel Company are seeking a Travel Consultant to join their dedicated Tour Operations team, to help curate life-defining travel experiences for their clientele. While Travel Industry experience is preferred, if you have experience in a relationship-driven sales role working to targets and would love to transfer into a travel sales role, this could be your opportunity!
Working within a reservations team to create specialist group tours across the UK, Europe, and beyond, you will combine exceptional service with deep product knowledge and build long-term customer relationships. This Travel Consultant opportunity comes a highly competitive starting salary of £28k pa plus commission and is hybrid in Birmingham. This is a fantastic travel company with good benefits and career longevity.
Responsibilities
- Manage inbound sales enquiries and repeat customers with a consultative, relationship-led approach
- Take time to understand customers\\\’ needs, recommending suitable tour options
- Build trust and confidence with customers
- Convert enquiries into high-quality bookings, with a strong focus on customer satisfaction and retention
- Maintain accurate CRM records to support excellent service delivery
- Work closely with Product and Operations teams to ensure holidays sold are appropriate and deliverable
- Contribute to improving conversion, customer experience and sales processes
- Take ownership of personal performance, learning and development
The Package
Starting salary is very competitive, up to £28 pa dependent on experience, plus commission with an OTE of £38k pa. This is a hybrid – Birmingham Head Office (Mondays, Wednesdays, and Fridays) with remote work Tuesdays and Thursdays. They are committed to fostering career growth and development. Over the past 5-10 years, several team members have successfully advanced from internship roles to positions in Management and the Senior Leadership Team.
Benefits
- 25 days\’ holiday, plus your birthday off.
- The opportunity to travel on their trips
- Contributory Pension
- Industry leading training
- Regular prizes and awards for achievers and team players
Experience Required
This is not your \’average\’ travel sales role and for that reason, travel industry experience is desired but not essential. It is however essential to come from a target-driven, but relationship-led sales role, and be able to demonstrate previous successful experience of selling over the phone. Previous employees do come from travel, but could come from over sales environment, providing the selling is not transactional, but personal and considered. If you haven\\\’t worked in the industry before, we\\\’d love to hear why a positions in travel sales appeals and why you would be great for this opportunity as part of your application.
Interested?
Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) email (url removed). If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details
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Travel Sales Consultant employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Sales Consultant
✨Tip Number 1
Get to know the company inside out! Research their luxury travel offerings and understand their unique selling points. This will help you tailor your conversations and show genuine interest when you reach out.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Whether it’s over the phone or in person, being articulate and confident is key. Role-play with a friend or record yourself to refine your delivery and ensure you come across as enthusiastic and knowledgeable.
✨Tip Number 4
Don’t forget to follow up! After any interaction, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the role!
We think you need these skills to ace Travel Sales Consultant
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for luxury travel shine through! Share any personal experiences or insights you have about ski chalets or luxury villas. We want to see that you're not just looking for a job, but that you're genuinely excited about the industry.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant sales experience. Use keywords from the job description, like 'bespoke holiday proposals' and 'client relationships', to show us you understand what we're looking for. This will help your application stand out!
Be Professional Yet Friendly: We’re looking for someone with a confident and articulate manner, so keep your tone professional but approachable. Remember, you’ll be building relationships with clients, so let your personality come through in your writing while maintaining good grammar and structure.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to get involved with our team!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Know Your Luxury Travel
Make sure you brush up on the latest trends in luxury travel, especially around ski chalets and villas. Being able to discuss specific properties or experiences will show your genuine interest and expertise.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully built client relationships and converted enquiries into sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Be Proactive and Enthusiastic
Demonstrate your proactive nature by discussing how you've gone above and beyond in previous roles. Share any ideas you have for generating enquiries or improving client experiences, as this shows you're ready to contribute from day one.
✨Master the Art of Communication
Practice your telephone manner and written communication skills. Since you'll be liaising with clients and property owners, being articulate and friendly is key. Consider role-playing common scenarios to build your confidence.
