At a Glance
- Tasks: Create and book unforgettable travel experiences for clients while providing exceptional customer service.
- Company: Join a well-known Hampshire company with an award-winning reputation in the travel industry.
- Benefits: Enjoy up to £25,000 salary, 34 days annual leave, uncapped earnings, and generous staff discounts.
- Other info: Full training provided, plus opportunities for fam trips to enhance your travel knowledge.
- Why this job: This role offers dynamic challenges, personal growth, and the chance to work in a passionate team.
- Qualifications: A love for travel, strong communication skills, and some experience in the travel industry are essential.
The predicted salary is between 20000 - 30000 £ per year.
Respected and established independent Travel Agency with branches in Leicestershire and Warwickshire, is keen to recruit experienced Travel Advisors, to their growing teams of passionate Travel Agents. Working face to face over the phone and emails, you will have quote and sell a wide range of a holidays, with the freedom to quote from a variety Tour Operators. Starting salary is very much dependent on your experience and there are bonuses, discounts and incentives available too. We are seeking Travel Consultants who can ideally cover multiple branches in Leicester/South Leicestershire and/or North Warwickshire. JOB DESCRIPTION: Working face-to-face and over the phone taking enquires from customers Respond to customer enquires promptly whether by phone, email or face to face Working in a small friendly team of travel consultants Quoting holidays for a wide variety of destinations Converting enquiries to bookings to reach targets and earn commission Handle all customer service complaints quickly and effectively keeping your manager updated at all times, escalating where appropriate Dealing with dynamic packaging/tailor-made itineraries as well as package holidays, to get the right holiday for your customer Keeping your product and brand knowledge up to date whilst having an in-depth knowledge of the company's brochures and destinations. EXPERIENCE REQUIRED: Successful Applicants will have a minimum of 2 years Retail Travel Agency Experience and be self-motivated, passionate about travel, with excellent customer service skills THE PACKAGE: Competitive Salary Excellent Bonus Scheme Amazing Educational Opportunities Full Uniform Achievable Year End Targets Excellent Company Pension Scheme 2x Award Winners Full Time - 37.5 Hours No Sunday Hours (Except January) Great Team Environment Recently Refurbished Offices INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually
Travel Consultant employer: Travel Trade Recruitment Limited
Travel Trade Recruitment Limited is an exceptional employer, offering a dynamic work environment in the heart of Holborn, London. With a strong focus on employee growth and development, you will have the opportunity to lead innovative projects that enhance customer experience while enjoying the flexibility of remote work on Fridays. The company fosters a collaborative culture that values creativity and efficiency, making it an ideal place for those passionate about cycling travel and customer satisfaction.
Contact Details:
Travel Trade Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant
✨Tip Number 1
Familiarise yourself with the latest travel trends and popular destinations. Being knowledgeable about current travel hotspots will not only impress your potential employer but also help you engage more effectively with clients.
✨Tip Number 2
Practice your communication skills in various formats. Since the role involves interacting through live chats, social media, and face-to-face conversations, being versatile in your communication style will set you apart from other candidates.
✨Tip Number 3
Showcase your passion for travel by sharing personal experiences or unique travel stories during your interview. This will demonstrate your enthusiasm for the industry and your ability to connect with clients on a personal level.
✨Tip Number 4
Research the company’s awards and recognitions in customer service. Understanding their values and what makes them stand out can help you align your answers during the interview and show that you’re a great fit for their team.
We think you need these skills to ace Travel Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your travel experience and customer service skills. Use specific examples that demonstrate your ability to create memorable experiences for clients.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for travel and the industry. Mention why you want to work for this particular company and how your skills align with their values, especially in providing excellent customer service.
Showcase Communication Skills:In your application, emphasise your communication skills. Provide examples of how you've successfully interacted with clients in various settings, whether through face-to-face conversations, phone calls, or online chats.
Highlight Sales Experience:If you have previous sales experience, make sure to include it. Discuss any targets you've met or exceeded and how you contributed to team goals, as this role involves meeting sales targets.
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Show Your Passion for Travel
Make sure to express your love for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs in the travel industry.
✨Demonstrate Excellent Communication Skills
Since the role involves interacting with clients through various channels, practice articulating your thoughts clearly. Be prepared to discuss how you would handle different types of client interactions.
✨Highlight Your Customer Service Experience
Discuss any previous roles where you provided exceptional customer service. Use specific examples to illustrate how you went above and beyond to meet customer expectations.
✨Prepare for Sales Target Discussions
Understand the importance of sales targets in this role. Be ready to talk about your experience with meeting or exceeding targets and how you plan to contribute to the team's overall success.