Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage bookings, create travel itineraries, and maintain customer relationships.
- Company: Join a friendly Hampshire-based travel agency focused on exceptional customer service.
- Benefits: Earn £28,000 - £30,000 with a Tuesday to Saturday work schedule.
- Why this job: Be part of a passionate team that prioritises customer experience and travel adventures.
- Qualifications: Experience in travel management and a deep knowledge of the longhaul market required.
- Other info: Opportunity to represent the company at local events and develop marketing strategies.
The predicted salary is between 24000 - 30000 £ per year.
Are you a Travel Agency Manager or maybe looking to step into a management role? Our Hampshire based client is looking for a Retail Manager to join their team. This is a challenging position requiring quick thinking and a flexible approach, working in a small and friendly team environment. We place customer service before short term profit, and you will use and apply your in-depth knowledge of the travel industry and longhaul market to the full, to provide our customers with the very best holiday experience.
The Job:
- Converting walk-in, web-driven, email and phone enquiries into bookings
- Sourcing, creating and booking travel itineraries.
- Managing and administering bookings through to holiday completion
- Maintaining customer contact from initial enquiry to holiday completion and beyond
- Working closely with UK tour operators and our overseas partners
- Managing a portfolio of regular group bookings (typically 5 - 20 people) to events worldwide.
- Representing the company at local shows and events
- Developing and implementing retail marketing strategies, including social media posting and website updating
- Controlling mountains of paperwork
Skills Required:
- In-depth knowledge of the longhaul market
- Extensive travel agency experience
- Direct customer sales and relationship building
- Creating tailormade itineraries
- Organising group travel
- Extensive travel in Asia, South Africa, Australia, and New Zealand
- Other specialist interests (e.g. skiing, sport) with travel business potential
- Proven record of converting leads into bookings
- Proven travel management experience
- Ability to inspire confidence in customers and suppliers.
- Enthusiastic and self-motivated team player
- Excellent organisational skills and attention to detail
The Package:
£28,000 - £30,000
Working hours Tuesday - Saturday
Interested: If you would like to apply for the above vacancy, please click 'APPLY' or email your cv to (url removed)
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Agency Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the longhaul travel market. Being knowledgeable about popular destinations and emerging travel experiences will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the travel industry, especially those who have experience in management roles. Attend local travel events or join online forums to connect with potential colleagues and mentors.
✨Tip Number 3
Prepare to discuss your previous successes in converting leads into bookings. Have specific examples ready that demonstrate your ability to build relationships and provide excellent customer service.
✨Tip Number 4
Showcase your organisational skills by being prepared to discuss how you manage multiple bookings and paperwork efficiently. Highlight any tools or systems you use to stay organised in a fast-paced environment.
We think you need these skills to ace Travel Agency Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive travel agency experience and in-depth knowledge of the longhaul market. Use specific examples of how you've converted leads into bookings and managed group travel.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company’s customer-first approach. Mention your ability to create tailormade itineraries and your experience with direct customer sales.
Showcase Relevant Skills: Emphasise your organisational skills and attention to detail, as these are crucial for managing bookings and paperwork. Provide examples of how you've successfully implemented marketing strategies or worked with tour operators.
Highlight Your Travel Experience: Include details about your extensive travel in Asia, South Africa, Australia, and New Zealand. If you have specialist interests like skiing or sports, mention how these can add value to the role.
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Showcase Your Travel Knowledge
Make sure to highlight your in-depth knowledge of the longhaul market during the interview. Be prepared to discuss specific destinations and experiences you've had, as well as how they can enhance the customer experience.
✨Demonstrate Customer Service Skills
Since the company prioritises customer service, be ready to share examples of how you've successfully built relationships with clients in the past. Discuss any challenges you faced and how you overcame them to ensure customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your quick thinking and flexibility. Think about situations where you've had to adapt your plans or solve problems on the spot, especially in a travel context.
✨Discuss Marketing Strategies
As the role involves developing retail marketing strategies, come prepared with ideas on how you would use social media and other platforms to attract customers. Show your understanding of current trends in the travel industry and how they can be leveraged.
