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- Tasks: Help customers create unforgettable holidays in South and Southeast Asia.
- Company: Join a niche travel company passionate about unique travel experiences.
- Benefits: Enjoy a competitive salary, bonuses, and a day off for your birthday!
- Why this job: Be part of a dynamic team that values customer satisfaction and adventure.
- Qualifications: 2-3 years of travel sales experience and a love for South/Southeast Asia.
- Other info: Receive intensive training and enjoy regular team socials.
Do you have up to 3 years experience tailor making holidays to South and/or Southeast Asia? If so, read on for more details, and make sure to apply today. We are working with a niche company who are looking for someone to join their team, someone who has a real passion for this part of the world.
JOB PURPOSE
Help customers have a genuine travel experience as part of their holidays in South and Southeast Asia.
MAIN ROLES & RESPONSIBILITIES:
- Working within an experienced Travel Team to provide top-class service that builds upon clients' understanding of their needs.
- Use the framework of the sales process to create an adventure, communicate the value, build excitement, and provide reflection.
- You will be expected to meet top-level (challenging) booking targets while receiving excellent customer satisfaction scores & developing long-term relationships that ensure clients return for future holidays and generate referrals.
SECONDARY RESPONSIBILITIES:
- Work with the rest of the Travel Team to improve the service provided.
- Help the Product Team to improve the holiday 'product' provided.
- Support the marketing teams to produce content.
- Build relationships with our Travel Agent partners.
POSITION REQUIREMENTS:
- A passion for, and strong knowledge of, South and South East Asia - Japan would be a bonus.
- Relevant travel industry sales experience, ideally with 2-3 years of selling holidays to South and/or South East Asia.
- A desire to focus on sales within your medium-term career progression.
- Natural communication skills, with an ability to build relationships.
- Excellent telephone communication skills.
- A customer-focused approach.
- A positive and energetic outlook, with a willingness to put yourself out of your comfort zone.
- Good organisation skills.
- Good general literacy.
- A desire to learn and be proactive in doing so.
- A passion for providing something extraordinary.
TRAINING THAT WILL BE GIVEN:
The job will start with a month's intensive training, focusing on the company sales process and helping our customers push their comfort zones and have a holiday adventure.
The package:
- Salary will depend on the level of experience but will fall within the below range: £33-40k + up to £4.2k Team Bonus.
- One two-week familiarisation trip per year.
- Annual personal flight allowance to one of our destinations.
- 23 days holiday each full calendar year, in addition to the usual statutory holidays.
- A day off for your birthday.
- Pension Contribution of 3%.
- Employee Assistance platform with access to free GP and counselling services, an optional healthcare plan, and discounted shopping.
- Regular team lunches and socials.
WORK HOURS:
9-5.30 Monday to Friday, with the following stipulations: Work one Saturday in eight with a weekday off in lieu. Hybrid - 4 Days office, 1 day wfh.
Travel Advisor - South/South East Asia employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Advisor - South/South East Asia
✨Tip Number 1
Familiarise yourself with the latest travel trends and popular destinations in South and Southeast Asia. This knowledge will not only help you during interviews but also demonstrate your genuine passion for the region.
✨Tip Number 2
Network with professionals in the travel industry, especially those who specialise in South and Southeast Asia. Attend travel expos or join relevant online forums to connect with others and gain insights that could set you apart.
✨Tip Number 3
Prepare to discuss specific experiences you've had in South and Southeast Asia, whether personal or professional. Sharing stories about your adventures can showcase your enthusiasm and understanding of the culture.
✨Tip Number 4
Demonstrate your sales skills by preparing examples of how you've successfully met targets in previous roles. Highlighting your ability to build relationships and provide excellent customer service will resonate well with the hiring team.
We think you need these skills to ace Travel Advisor - South/South East Asia
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience in tailor-making holidays, especially to South and Southeast Asia. Use specific examples that showcase your skills and successes in this area.
Show Your Passion: Convey your enthusiasm for travel and the regions mentioned in the job description. Share personal experiences or insights that demonstrate your genuine interest in South and Southeast Asia.
Demonstrate Communication Skills: Since excellent communication is key for this role, include examples of how you've successfully built relationships with clients or colleagues in previous positions. Highlight any relevant achievements in customer service.
Tailor Your Application: Customise your CV and cover letter to align with the job requirements. Use keywords from the job description to ensure your application stands out and shows you understand what the company is looking for.
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Show Your Passion for Travel
Make sure to express your genuine enthusiasm for South and Southeast Asia during the interview. Share personal experiences or stories that highlight your love for the region, as this will resonate with the interviewers and demonstrate your commitment to the role.
✨Demonstrate Your Sales Skills
Prepare examples of how you've successfully sold holidays in the past. Discuss specific strategies you used to meet booking targets and how you built relationships with clients. This will showcase your relevant experience and ability to thrive in a sales-focused environment.
✨Highlight Your Communication Abilities
Since excellent communication skills are crucial for this role, be ready to discuss how you've effectively communicated with clients in previous positions. Practice articulating your thoughts clearly and confidently, as this will reflect your natural communication skills.
✨Be Ready to Discuss Teamwork
The role involves working closely with a travel team, so be prepared to talk about your experiences collaborating with others. Share examples of how you've contributed to team success and improved service delivery, which will show your ability to work well in a team setting.
