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- Tasks: Engage with customers via phone, email, and face-to-face to book their dream holidays.
- Company: Join a well-known independent travel agency in Leicestershire with a friendly team atmosphere.
- Benefits: Enjoy a competitive salary, incentives, and commission for your hard work.
- Why this job: Be part of a thriving company that values your passion for travel and customer service.
- Qualifications: Experience in retail travel is essential; a passion for travel is a must!
- Other info: Opportunities for career progression available within the travel industry.
Are you a Travel Consultant based in the Leicestershire area? Do you have a passion for travel? Would you like to be rewarded with an excellent basic salary? My client is a well-known independent agency keen to recruit a Travel Consultant to manage their telephone, e-mail, internet and face-to-face enquiries whilst pro-actively building rapport and turning enquiries into bookings. This is a fantastic move for a dynamic Travel Consultant to join a thriving company!
JOB DESCRIPTION:
- Working face-to-face and over the phone taking enquiries from customers
- Respond to customer enquiries promptly whether by phone, email or face to face
- Working in a small friendly team of travel consultants
- Quoting holidays for a wide variety of destinations
- Converting enquiries to bookings to reach targets and earn commission
- Handle all customer service complaints quickly and effectively keeping your manager updated at all times, escalating where appropriate
- Dealing with dynamic packaging/tailor-made itineraries as well as package holidays, to get the right holiday for your customer
- Keeping your product and brand knowledge up to date whilst having an in-depth knowledge of the company's brochures and destinations.
EXPERIENCE REQUIRED:
If you are currently or have very recently worked in retail travel at any level and want to progress your career with this great company you are just what I am looking for!
THE PACKAGE:
This exciting retail travel consultant role will come with a great competitive salary plus you will earn incentives and commission!
INTERESTED?
Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed). Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.
Travel Advisor employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Advisor
✨Tip Number 1
Make sure to showcase your passion for travel during any conversations you have with the hiring team. Share personal travel experiences and how they have shaped your understanding of customer needs in the travel industry.
✨Tip Number 2
Familiarise yourself with the company's offerings and destinations before any interviews. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the company.
✨Tip Number 3
Prepare to discuss how you've successfully converted enquiries into bookings in your previous roles. Use specific examples to illustrate your sales techniques and customer service skills, as these are crucial for this position.
✨Tip Number 4
Network with other travel professionals in the Leicestershire area. Attend local travel events or join online forums to connect with others in the industry, which could lead to valuable insights or referrals for your application.
We think you need these skills to ace Travel Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail travel, especially any roles where you've managed customer enquiries or converted them into bookings. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your ability to build rapport with customers. Mention your familiarity with various destinations and how you can contribute to the team.
Highlight Relevant Experience: In your application, emphasise any previous roles where you've dealt with customer service complaints or created tailor-made itineraries. This will show that you have the necessary skills for the position.
Follow Application Instructions: Ensure you attach your CV as instructed and double-check that all information is accurate before submitting. This shows attention to detail, which is crucial in the travel industry.
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs in the travel industry.
✨Demonstrate Customer Service Skills
Prepare examples of how you've handled customer enquiries and complaints in the past. Highlight your ability to turn a negative experience into a positive one, as this is crucial for a Travel Consultant role.
✨Know the Company and Its Products
Research the agency's offerings, including their brochures and popular destinations. Being knowledgeable about their products will show your commitment and help you answer questions more effectively.
✨Practice Quoting Holidays
Be ready to demonstrate your ability to quote holidays on the spot. Familiarise yourself with different types of packages and tailor-made itineraries so you can confidently discuss options with potential customers.
