At a Glance
- Tasks: Curate unforgettable travel experiences and manage customer enquiries with a personal touch.
- Company: Leading specialist travel company known for exceptional service and career growth.
- Benefits: Competitive salary of £28k plus commission, hybrid work, and great perks.
- Other info: Join a supportive team with opportunities for long-term career development.
- Why this job: Make a real difference in people's lives by crafting their dream holidays.
- Qualifications: Sales experience and a passion for travel are essential.
The predicted salary is between 28000 - 28000 € per year.
Leading Specialist Travel Company are seeking a Travel Consultant to join their dedicated Tour Operations team, to help curate life-defining travel experiences for their clientele. Working within a reservations team to create specialist group tours across the UK, Europe, and beyond, you will combine exceptional service with deep product knowledge and build long-term customer relationships. This Travel Consultant opportunity comes with a highly competitive starting salary of 28k pa plus commission and is hybrid in Birmingham. This is a fantastic travel company with good benefits and career longevity.
We are looking for a Sales Consultant, who will be working with customers that require a thoughtful, consultative, intelligent and highly personalised sales approach. This role is not transactional; success comes from building trust, listening carefully, and matching customers to the right holiday, not simply making a sale.
- Manage inbound sales enquiries and repeat customers with a consultative, relationship-led approach
- Take time to understand customers' needs, recommending suitable tour options
- Build trust and confidence with customers
- Convert enquiries into high-quality bookings, with a strong focus on customer satisfaction and retention
- Maintain accurate CRM records to support excellent service delivery
- Work closely with Product and Operations teams to ensure holidays sold are appropriate and deliverable
Tour Operator Travel Consultant employer: Travel Trade Recruitment Limited
As a leading specialist travel company, we pride ourselves on fostering a supportive and dynamic work culture that prioritises employee growth and satisfaction. Our Birmingham location offers a hybrid working model, competitive salary, and commission structure, alongside excellent benefits that promote work-life balance and career longevity. Join us to be part of a team that values meaningful relationships and provides life-defining travel experiences for our clients.
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Tour Operator Travel Consultant
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its offerings. Show them you’re not just another candidate; demonstrate your passion for travel and how you can create those life-defining experiences they’re known for.
✨Tip Number 3
Practice your consultative selling skills! Role-play with a friend or family member to refine your approach. Remember, it’s all about building trust and understanding customer needs, so make sure you nail that part.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Tour Operator Travel Consultant
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share personal experiences or destinations that have inspired you. We want to see how your enthusiasm aligns with our mission of creating life-defining travel experiences.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight relevant experience in customer service and sales, and demonstrate how you can build long-term relationships with clients. We appreciate a personal touch!
Be Personable and Authentic:In your written application, be yourself! Use a friendly tone and show us your personality. We’re looking for someone who can connect with customers on a personal level, so let that come through in your writing.
Follow the Application Process:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss any important details. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Know Your Destinations
Make sure you brush up on the destinations and tours that the company offers. Being able to discuss specific locations, experiences, and itineraries will show your passion for travel and your commitment to providing exceptional service.
✨Practice Your Consultative Approach
Since this role requires a thoughtful and consultative sales approach, practice how you would engage with customers. Think about how to ask open-ended questions that help uncover their needs and preferences, and be ready to demonstrate this in your interview.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built trust and long-term relationships with clients. This could be through personalised service or going the extra mile to meet their needs—make it relatable and relevant to the role.
✨Familiarise Yourself with CRM Systems
Since maintaining accurate CRM records is crucial for this position, it’s a good idea to familiarise yourself with common CRM tools. If you have experience with any, be ready to discuss how you used them to enhance customer service and track interactions.
