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- Tasks: Support the sales team and assist clients with travel arrangements.
- Company: Join a luxury tour operator known for exceptional travel experiences.
- Benefits: Enjoy flexible hours, no evenings or weekends, and a competitive salary.
- Why this job: Be part of a vibrant team that values attention to detail in luxury travel.
- Qualifications: Must have admin experience, great communication skills, and Microsoft Office knowledge.
- Other info: This is a part-time role, ideally 3 days a week, in Wilmslow.
Established independent luxury Tour Operator is seeking a part time organised Administrator, with great attention to detail to join them working on post-booking, administration and concierge requirements. As a luxury Tour Operator, it's the extra details that matter and define the travel experience, and this Administrator role is fundamental to this. Great working hours, no evenings and weekends, plus this travel company are happy to consider full and part-time applications, so long as you have good written skills, experience in administration, great Microsoft Office knowledge and ideally previous experience within the Travel Industry. Starting salary is circa 24k pa dependent on experience and you will work with a friendly team, in an office environment in Wilmslow. This is a part time position - ideally 3 days a week.
JOB DESCRIPTION:
- Primarily providing administration support to the sales team and concierge assistance directly with clients, but also working within all aspects of a vibrant and busy luxury travel company.
- Dealing with incoming call enquiries and redirecting where required.
- Providing clients with concierge assistance (pre and post travel).
- Providing client documentation (pre and post travel).
- Answering any client questions and queries.
- Maintenance of company back-office systems (data-entry).
EXPERIENCE REQUIRED:
- Excellent attention to detail and first-class organisation skills are the prerequisite for this role.
- Previous experience working in an administrative role for at least 12 months.
- Great communication skills, both written and verbal.
- Excellent attention to detail.
- Ability to work on own initiative, but be responsive within a team.
- Excellent organisation skills.
- Good knowledge of Microsoft Office (Word, Excel, Outlook).
- Proactive and flexible in their approach to work and willing to go the extra mile when required.
- Minimum GCSE (or equivalent) English and Maths.
THE PACKAGE:
Starting salary up to 24k dependent on experience, along with additional benefits and perks of working in the travel industry. This is an office based role, and part time (3 days a week).
INTERESTED?
Please follow the instructions to apply, attaching your CV. If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Tour Operator Administrator and Concierge Assistant employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tour Operator Administrator and Concierge Assistant
✨Tip Number 1
Familiarise yourself with the luxury travel market. Research current trends, popular destinations, and customer preferences to demonstrate your knowledge during any interviews or conversations with the team.
✨Tip Number 2
Network within the travel industry. Attend local travel fairs or events, and connect with professionals on platforms like LinkedIn. This can help you gain insights and potentially get a referral for the position.
✨Tip Number 3
Prepare to showcase your organisational skills. Think of specific examples from your past experiences where your attention to detail made a significant impact, as this is crucial for the role.
✨Tip Number 4
Be proactive in your approach. If you have ideas on how to improve administrative processes or enhance client experiences, be ready to share them. This shows initiative and a genuine interest in contributing to the team.
We think you need these skills to ace Tour Operator Administrator and Concierge Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and any relevant skills, particularly in Microsoft Office. Emphasise your attention to detail and organisation skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your understanding of the luxury market. Mention specific experiences that demonstrate your ability to provide excellent customer service and support.
Highlight Relevant Experience: In your application, clearly outline any previous roles in administration or the travel industry. Use specific examples to illustrate how your past experiences have prepared you for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Showcase Your Attention to Detail
As this role requires excellent attention to detail, be prepared to discuss specific examples from your previous experience where your meticulousness made a difference. Highlight any instances where your organisational skills led to successful outcomes.
✨Demonstrate Your Communication Skills
Since the position involves client interaction, practice articulating your thoughts clearly and confidently. Be ready to answer questions about how you handle client queries and provide examples of effective communication in past roles.
✨Familiarise Yourself with Microsoft Office
Brush up on your Microsoft Office skills, particularly Word, Excel, and Outlook. You might be asked to demonstrate your proficiency, so consider preparing a few examples of how you've used these tools in your previous administrative roles.
✨Express Your Passion for Travel
This is a luxury travel company, so showing enthusiasm for travel can set you apart. Share your travel experiences and how they have shaped your understanding of customer service in the travel industry, making sure to connect it back to the role you're applying for.
