Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Convert enquiries into bookings and deliver exceptional customer service.
- Company: Join a growing travel brand with a supportive and friendly culture.
- Benefits: Competitive salary, commission, 25 days annual leave, plus a birthday day off.
- Other info: Ongoing training and development opportunities in a dynamic environment.
- Why this job: Be part of an expanding team and make a real impact in the travel industry.
- Qualifications: Sales experience, strong communication skills, and a passion for travel.
The predicted salary is between 35000 - 35000 £ per year.
My client is looking for a motivated, customer-focused Villa Specialist to join our growing sales team. This is a dynamic sales role suited to someone who thrives on building relationships, converting enquiries into bookings, and delivering exceptional service from initial contact through to post-arrival follow-up.
Key Responsibilities
- Converting inbound sales leads via telephone, email, and live chat into confirmed bookings.
- Confidently dealing with both direct and trade customers.
- Delivering a consistently high level of personalised customer service.
- Understanding clients' requirements and recommending suitable villa options.
- Liaising with suppliers regarding availability, rates, and booking details.
- Preparing accurate quotations and creating invoices.
- Managing pre- and post-arrival administration.
- Handling customer queries efficiently and professionally.
- Reactivating previous clients and past enquiries to generate repeat business.
- Maintaining accurate records within the CRM system.
Skills & Experience
- Proven sales experience, ideally within travel, luxury hospitality, or property.
- Strong telephone and written communication skills.
- Confident in closing sales and working towards targets.
- Excellent organisational skills and attention to detail.
- Customer-focused with a consultative sales approach.
- Ability to multitask and manage a busy workload.
- Competent with CRM systems and Microsoft Office.
Personal Attributes
- Enthusiastic and self-motivated.
- Professional and personable.
- Results-driven with a positive attitude.
- Team player with the ability to work independently.
- Passion for travel.
- Flexible and willing to take on duties to support the wider team.
What They Offer
- Supportive and friendly working environment.
- Opportunity to be part of an expanding travel brand.
- Ongoing training and development.
- 25 days annual leave.
- Additional day off for your birthday.
- Salary up to £35,000 plus commission and benefits.
Interested apply here now or email.
Villa Specialist in Surrey employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Villa Specialist in Surrey
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and the types of villas they offer. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Think about how you’d convert an enquiry into a booking. Role-play with a friend or in front of a mirror to build your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips and maybe even a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to follow up! After any interviews or chats, send a thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Villa Specialist in Surrey
Some tips for your application 🫡
Show Your Passion for Travel: Let us know why you love travel! Share your experiences and how they relate to the role of Villa Specialist. A personal touch can really make your application stand out.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant sales experience and customer service skills. We want to see how you fit into our dynamic team!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well. We appreciate a well-organised application that’s easy to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Know Your Villas
Before the interview, make sure you research the types of villas your potential employer offers. Familiarise yourself with their unique selling points and be ready to discuss how you would recommend these options to clients based on their needs.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully converted leads into bookings. Highlight your consultative sales approach and how you’ve built relationships with customers to enhance their experience.
✨Demonstrate Customer Focus
Think of specific instances where you went above and beyond for a customer. Be ready to share how you handled queries or complaints, as well as how you maintained a high level of service throughout the booking process.
✨Be Organised and Detail-Oriented
Since this role involves managing multiple tasks, come prepared to discuss how you stay organised. You might want to mention any tools or methods you use to keep track of bookings, client communications, and follow-ups.