At a Glance
- Tasks: Create unforgettable travel experiences and manage complex itineraries for customers.
- Company: Dynamic travel agency with a supportive and friendly team culture.
- Benefits: Competitive salary, commission opportunities, generous holiday allowance, and travel discounts.
- Other info: Opportunities for training, development, and career progression.
- Why this job: Join a fast-paced environment and make dreams come true through travel.
- Qualifications: Proven experience in travel consultancy and excellent customer service skills.
The predicted salary is between 26000 - 26000 £ per year.
We're looking for an experienced and enthusiastic Senior Travel Agent to join our team and help create exceptional travel experiences for our customers. As a Senior Travel Agent, you'll use your extensive destination knowledge, industry expertise and excellent customer service skills to plan and book tailor-made holidays, flights, hotels, tours and other travel arrangements. You'll be confident handling complex itineraries, building strong customer relationships and providing expert advice from initial enquiry through to the customer's return home. This is a fantastic opportunity for an experienced travel professional who enjoys working in a fast-paced environment and takes pride in delivering outstanding service.
Key Responsibilities
- Manage travel enquiries from initial consultation through to booking and post-sale support.
- Design and book bespoke holidays and complex itineraries tailored to individual customer requirements.
- Provide expert advice on destinations, flights, accommodation, transfers, tours and travel experiences.
- Build and maintain strong, long-term relationships with customers.
- Maximise sales opportunities while delivering a genuinely personalised service.
- Handle amendments, cancellations and unexpected travel issues professionally and efficiently.
- Keep up to date with destinations, travel trends, products, promotions and industry developments.
- Work closely with suppliers, hotels, airlines, tour operators and other travel partners.
- Support and mentor junior members of the team, sharing knowledge and best practice.
- Consistently achieve and exceed individual and team sales targets.
- Ensure all bookings are accurate and comply with company procedures and relevant travel regulations.
About You
- Proven experience as a Travel Agent, Travel Consultant or similar role.
- Strong knowledge of travel destinations, products and booking processes.
- Experience selling holidays, flights and/or tailor-made travel.
- Excellent communication and customer service skills.
- A natural ability to build rapport and understand customers' needs.
- Strong sales and negotiation skills with a commercial mindset.
- Excellent attention to detail and organisational skills.
- The confidence to handle complex bookings and resolve problems effectively.
- A positive, professional and proactive approach.
- The ability to work independently while also supporting the wider team.
- Experience mentoring or supporting colleagues would be an advantage.
What We Offer
- Competitive salary with attractive commission/bonus opportunities.
- Generous holiday allowance.
- Travel discounts and industry benefits.
- Opportunities for training, development and career progression.
- A supportive and friendly team environment.
- The opportunity to travel and experience new destinations.
Senior Travel Consutlant in Surrey employer: Travel Trade Recruitment Limited
Join a multi award-winning independent travel company in Glasgow, where your leadership skills will thrive in a vibrant retail environment. With a competitive salary package, comprehensive benefits, and ample opportunities for career development, you'll be part of a supportive work culture that values excellence in customer service and staff training. Experience the unique advantage of working in a dynamic team that is passionate about travel and dedicated to achieving success together.
Contact Details:
Travel Trade Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Travel Consutlant in Surrey
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Travel Trade Recruitment Limited who are looking for fresh talent for roles like Senior Travel Consutlant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Travel Trade Recruitment Limited and give you a leg up for your Senior Travel Consutlant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Senior Travel Consutlant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Senior Travel Consutlant in Surrey
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Senior Travel Consutlant role at Travel Trade Recruitment Limited.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Senior Travel Consutlant position at Travel Trade Recruitment Limited.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Travel Trade Recruitment Limited.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Travel Trade Recruitment Limited's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Senior Travel Consutlant.
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Travel Trade Recruitment Limited.
