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- Tasks: Oversee planning and delivery of overseas sports group tours, ensuring smooth operations.
- Company: Join a dynamic sports specialist Tour Operator with a passion for travel and adventure.
- Benefits: Enjoy flexible hybrid working, unlimited annual leave, and performance bonuses.
- Why this job: Be part of exciting sporting events and shape the future of a growing business.
- Qualifications: Experience in travel operations, strong organisational skills, and a customer-focused approach required.
- Other info: Ideal for those with a background in group or sports travel; apply now!
The predicted salary is between 36000 - 60000 £ per year.
Are you an organised Senior Operations Executive from a Tour Operations background? We\’re recruiting a Senior Operations Consultant for a sports specialist Tour Operator, to oversee the planning and delivery of overseas group tours, as well as accompany these tours. If you have previously worked within group travel, sports travel or Tour Operations in an operational role, this could be your next career move! In return you will receive a competitive starting salary dependent on experience, plus bonus and further benefits! You will be within commuting distance of Chesterfield, though hybrid, flexible working is offered!
Job Description:
- Design and develop tour packages for international sports tours.
- Source and negotiate with hotels, ground transportation providers, airlines and DMCs to provide high standard tours at the best possible prices.
- Work with the Head of Operations and Finance Team to develop budgets and costings, providing forecasted P&L for all tours.
- Coordinate the loading of tours onto our booking system and website, including creating detailed sales itineraries.
- Brief the organisation prior to tours going on sale, ensuring all team members have detailed product briefs.
- Manage end-to-end logistics of tours: flights, hotels, ground transport, excursions, and tickets.
- Maintain control of stock and provide financial risk records for stakeholders and suppliers.
- Build and maintain relationships with partners, DMCs, and ticketing organisations.
- Ensure all H&S requirements are met before and during tours.
- Produce pre-departure information and conduct pre-tour briefings.
- Travel to destinations for on-ground delivery, ensuring smooth operations and addressing issues proactively.
- Track tour progress and implement improvements as needed.
- Work with teams to ensure a high-energy fan journey from booking to return.
- Monitor performance metrics and resolve complaints.
- Gather feedback and refine future tours.
- Produce post-tour reports including P&Ls and supplier reviews.
Experience Required:
Previous experience in travel operations, ideally with a Tour Operator specialising in group and/or sport travel. Proficiency in Microsoft Office, strong organisational skills, attention to detail, and a customer-focused approach are essential.
The Package:
- Salary dependent on experience plus performance bonuses.
- Opportunities for professional growth.
- Dynamic work environment with passionate team.
- Involvement in major sporting events.
- Shape the growth of a rapidly expanding business.
- Flexible hybrid working options.
- Unlimited annual leave policy.
Interested?
Follow the application instructions and attach your CV. For more info, call (phone number removed) or email (url removed). If this role isn’t quite right but you have travel industry experience, send your CV for potential opportunities. Know someone interested? Share our details! We will only respond to candidates with relevant Travel Industry experience due to volume of applications.
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Senior Operations Consultant employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Consultant
✨Tip Number 1
Network with professionals in the travel and sports sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 2
Familiarise yourself with the latest trends in group and sports travel. Being knowledgeable about current market demands can help you stand out during interviews and discussions with our team.
✨Tip Number 3
Prepare to discuss your previous experiences in detail, especially those that highlight your organisational skills and ability to manage logistics. We value candidates who can demonstrate their problem-solving abilities in real-world scenarios.
✨Tip Number 4
Showcase your passion for travel and sports during your interactions with us. Whether it's through your conversations or any additional materials you share, let your enthusiasm shine through to make a memorable impression.
We think you need these skills to ace Senior Operations Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in travel operations, particularly in group and sports travel. Use specific examples that demonstrate your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your understanding of the role. Mention any relevant experience with tour planning and logistics, and explain why you are a great fit for this position.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office and any other tools you have used in previous roles. Discuss your customer-focused approach and how it has positively impacted your past projects.
Follow Application Instructions: Ensure you follow the application instructions carefully. Attach your CV as requested and double-check for any additional documents that may be required. This shows attention to detail and professionalism.
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Showcase Your Tour Operations Experience
Make sure to highlight your previous roles in tour operations, especially if you've worked with group or sports travel. Be prepared to discuss specific examples of tours you've managed and the challenges you overcame.
✨Demonstrate Strong Negotiation Skills
Since sourcing and negotiating with suppliers is a key part of the role, come ready to share instances where you've successfully negotiated contracts or prices. This will show your potential employer that you can secure the best deals for their tours.
✨Emphasise Your Organisational Skills
As an Operations Consultant, being organised is crucial. Prepare to discuss how you manage multiple tasks and ensure smooth logistics for tours. You might even want to bring examples of tools or methods you use to stay organised.
✨Prepare Questions About Company Culture
Understanding the company culture is important, especially in a dynamic environment like this one. Prepare thoughtful questions about team dynamics, the approach to customer service, and how they handle feedback to show your genuine interest in fitting into their team.
