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- Tasks: Manage complex travel bookings and deliver premium service to VIP clients.
- Company: Join a fast-growing global Travel Management Company based in London.
- Benefits: Enjoy hybrid working, generous annual leave, and a quarterly incentive scheme.
- Why this job: Be part of a collaborative team that values your expertise and attention to detail.
- Qualifications: 3+ years in corporate travel, confident with GDS (Galileo preferred), degree level or equivalent experience.
- Other info: Opportunity to mentor junior colleagues and support team development.
The predicted salary is between 36000 - 60000 £ per year.
An established and fast-growing global Travel Management Company is seeking an experienced Senior Travel Executive to join their London-based corporate team. The ideal candidate will have a passion for delivering exceptional service and a proven track record of managing complex and VIP-level travel arrangements. You\’ll be responsible for end-to-end travel planning, ensuring seamless experiences for high-profile corporate clients. Your role will require attention to detail, a strong knowledge of GDS systems (Galileo preferred), and the ability to handle travel logistics efficiently and professionally. Key Responsibilities Manage complex travel bookings across air, rail, hotel, and ancillary services Deliver a premium service experience to VIP and executive-level clients Issue tickets, process reissues, and handle fare adjustments Resolve client issues promptly with a service-first mindset Ensure compliance with internal standards and client SLAs Maintain accurate records and booking documentation Support vendor negotiations and cost-saving initiatives Handle accounting queries and reconciliation tasks Mentor junior colleagues and support team development Adhere to data security and regulatory compliance (incl. PCI)About You Experience & Skills: 3+ years in a TMC or corporate travel environment Confident using GDS (Galileo highly preferred) Strong knowledge of fare construction and ticketing Proven ability to service VIP clients with discretion and professionalismEducation: Degree level or equivalent work experience What\’s on Offer Quarterly Incentive Scheme to reward agents for delivering exceptional service and value: Earn 5% of quarterly commission earnings (after salary and standard deductions), based on: Airline commission Mark-ups (air, hotel, car hire, ancillary) Transaction feesAdditional Benefits Annual Leave: 20 days + UK Bank Holidays (increases annually up to 25 days) Hybrid working (after 3 month probation): 3 days office/2 days from home Pension: 5% employer contribution (employee contributes 3%) Medical: Cash-back health scheme (Level 3 coverage)Ready to take your travel career to the next level? Apply now online and join a collaborative, high-performing environment where your expertise and attention to detail are truly valued
Senior Business Travel Executive employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Travel Executive
✨Tip Number 1
Network with professionals in the travel management industry, especially those who have experience with VIP-level clients. Attend industry events or join relevant online forums to connect with others and gain insights into best practices.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in travel management, particularly GDS systems like Galileo. Consider taking a short course or certification to enhance your skills and demonstrate your commitment to potential employers.
✨Tip Number 3
Prepare for interviews by practising responses to common questions about handling complex travel arrangements and providing exceptional service. Use specific examples from your past experiences to showcase your problem-solving abilities and attention to detail.
✨Tip Number 4
Research the company culture and values of the Travel Management Company you're applying to. Tailor your approach to align with their mission and demonstrate how your personal values and work ethic make you a perfect fit for their team.
We think you need these skills to ace Senior Business Travel Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing complex travel arrangements, especially for VIP clients. Include specific examples of how you've delivered exceptional service and any relevant GDS systems you've used, particularly Galileo.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the travel industry and detail your understanding of the role's responsibilities. Mention your ability to handle travel logistics efficiently and your commitment to maintaining high standards of service.
Showcase Relevant Experience: When detailing your work history, focus on your 3+ years of experience in a TMC or corporate travel environment. Highlight any specific achievements related to fare construction, ticketing, and client satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Showcase Your Experience
Be prepared to discuss your previous roles in detail, especially your experience in managing complex travel arrangements. Highlight specific examples where you successfully handled VIP clients and the challenges you overcame.
✨Demonstrate GDS Proficiency
Since knowledge of GDS systems, particularly Galileo, is crucial for this role, be ready to talk about your experience with these systems. You might even want to mention any specific scenarios where your GDS skills made a significant impact on a booking.
✨Emphasise Attention to Detail
Given the nature of the role, attention to detail is key. Prepare to provide examples of how your meticulousness has led to successful outcomes in past positions, especially when dealing with high-profile clients.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in high-pressure situations. Think of scenarios where you had to resolve client issues promptly and how you maintained a service-first mindset throughout.
