Product & Operations Manager

Product & Operations Manager

Full-Time 32400 - 39600 Β£ / year (est.) No working from home possible
Travel Trade Recruitment Limited

At a Glance

  • Tasks: Source and negotiate with suppliers while supporting the sales team.
  • Company: Join a small, supportive team in a dynamic environment.
  • Benefits: Competitive salary, flexible working, and annual bonus.
  • Other info: Opportunity for hybrid work and excellent career growth.
  • Why this job: Make an impact by enhancing supplier relationships and operations.
  • Qualifications: Strong communication, IT skills, and attention to detail required.

The predicted salary is between 32400 - 39600 Β£ per year.

An exciting opportunity for a passionate and highly motivated individual to join a small, supportive, and collaborative team. You will be responsible for sourcing new suppliers, negotiating competitive rates and contracts, and nurturing strong supplier relationships. You will also play a key role in supporting the regional sales team with day-to-day supplier-related tasks, ensuring smooth operations and excellent service delivery.

The Job:

  • Sourcing and liaising with new suppliers, as well as negotiating favourable rates and signing contracts.
  • Working as an integral part of the wider sales team to collectively find inspiration for new offerings.
  • Liaising with the Marketing team to create product-related marketing content including website write-ups.
  • Providing inspiration to the sales team for bespoke itineraries and activities.
  • Actively maintaining excellent supplier relations.
  • Keeping up to date on supplier news and changes, and sharing any important information with the regional sales team as well as updating the internal systems.
  • Regularly representing us in meetings with suppliers and at trade fairs, and ensuring all discussions are followed up with timely actions, including progressing potential new partnerships identified by you or your colleagues.
  • Visiting and assessing new hotels, vineyards and restaurants.
  • Maintaining the electronic rates folders, keeping prices and information up to date.
  • Maintaining our internal quote building system (Tourplan) in an accurate way to ensure that all data is correct and available to the sales team to facilitate accurate customer proposals.
  • Being on the duty manager rota for out of hours enquiries from customers currently travelling.
  • Providing support to the sales team in dealing with operational issues, whether that be urgent duty manager issues, or issues logged on the Product Support log.
  • Investigating supplier issues and drafting a response from a product perspective to any negative customer feedback.
  • Undertaking administration, product development and business development projects as required.
  • Any additional duties as may reasonably be required.

Skills required:

  • Excellent communication skills.
  • Strong IT skills including a good working knowledge of Excel.
  • Good Tourplan knowledge or the ability to quickly pick up new IT systems.
  • Good interpersonal skills.
  • Excellent attention to detail.
  • Steadiness under pressure.
  • Strong time management skills including the ability to manage your own workload.
  • Ability to speak, read and write in French.

The Package:

£32,000- £40,000 FTE (depending on experience), 23 days annual leave, flexible working (with the freedom to accrue hours to take up to an additional 12 days off each year), annual bonus. This role is a 37.5 hour per week (Monday-Friday) full-time role based at our offices in Hertfordshire. We are happy to support a hybrid working from home/office arrangement if preferred (minimum 5 days per fortnight in the office).

Interested: If you are interested, please click 'APPLY' or email your CV to (url removed).

Product & Operations Manager employer: Travel Trade Recruitment Limited

Travel Trade Recruitment Limited is an excellent employer that values flexibility and employee engagement, making it an ideal place for a Part-Time HR Executive. With a supportive work culture in South West London, employees benefit from competitive salaries and opportunities for professional growth while contributing to impactful people initiatives. Join a team that prioritises collaboration and fosters a genuine interest in enhancing workplace culture.

Travel Trade Recruitment Limited

Contact Details:

Travel Trade Recruitment Limited Recruitment Team

We think you need these skills to ace Product & Operations Manager

Supplier Sourcing
Negotiation Skills
Supplier Relationship Management
Sales Support
Marketing Content Creation
Attention to Detail
Time Management