Overview
A leading UK outdoor activity travel company is seeking a Private Trip Planner (Travel Consultant) to join its dynamic Tour Operations team, helping to create exceptional cycling and hiking travel experiences across the UK. The role offers a competitive salary of £30,000 - £33,000 per annum, fully home working (UK based) and excellent benefits. The successful candidate will have experience creating itineraries for a UK Destination Management Company and a passion for exploring the British countryside.
Responsibilities
- Plan and coordinate detailed itineraries for individuals and groups, including accommodation, transport, activities and dining arrangements.
- Work closely with Commercial and Product Managers to create exceptional active travel experiences.
- Liaise directly with clients to understand their requirements and tailor itineraries to suit their needs and budgets.
- Conduct destination and supplier research to identify the best accommodation, activity and experience providers across the UK.
- Manage all bookings and trip logistics, ensuring every aspect of the itinerary is confirmed and delivered smoothly.
- Build and maintain strong relationships with suppliers, negotiating rates and managing payment and cancellation deadlines.
- Provide outstanding pre-departure and in-trip support to customers and guides, resolving any issues quickly and professionally.
- Identify cost-saving opportunities while ensuring trips remain within agreed budgets.
- Think creatively to overcome operational challenges and deliver the highest levels of customer satisfaction.
- Support Product Managers in sourcing new suppliers and continually improving the company\'s product offering.
Package and Benefits
- Starting salary of £30,000 - £33,000 per annum (dependent on experience).
- Full-time, hybrid position, based in Oxfordshire or fully remote.
- Flexible hybrid working or fully remote.
- 25 days' annual leave, plus bank holidays.
- Access to the Heka employee benefits platform.
- A dynamic, entrepreneurial working environment.
- The opportunity to play a key role in delivering exceptional active travel experiences across the UK.
Experience and Qualifications
- Previous experience within the inbound travel industry and itinerary planning is essential. We are looking for someone who is organised, commercially aware and passionate about delivering exceptional customer experiences.
- Evidence of:
- Previous experience in travel planning, tour operations or a similar role.
- Strong knowledge of UK destinations.
- Excellent customer service and communication skills.
- Outstanding organisational and time management abilities.
- The ability to manage multiple itineraries simultaneously.
- Strong problem-solving skills with a proactive and creative approach.
- Experience building and managing supplier relationships.
- Experience using CRM and booking systems.
- Good working knowledge of Microsoft Office applications.
- A personable, collaborative approach and genuine passion for creating unforgettable travel experiences.
Private Tours Travel Consultant employer: Travel Trade Recruitment Limited
Travel Trade Recruitment Limited is an excellent employer that values flexibility and employee engagement, making it an ideal place for a Part-Time HR Executive. With a supportive work culture in South West London, employees benefit from competitive salaries and opportunities for professional growth while contributing to impactful people initiatives. Join a team that prioritises collaboration and fosters a genuine interest in enhancing workplace culture.
Contact Details:
Travel Trade Recruitment Limited Recruitment Team
