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- Tasks: Join our operations team to ensure seamless travel experiences for clients.
- Company: A specialist travel company dedicated to creating unforgettable journeys.
- Benefits: Enjoy a competitive salary, flexible hours, and hybrid working options.
- Why this job: Be part of a dynamic team that values attention to detail and exceptional customer care.
- Qualifications: Experience with Amadeus booking system and a passion for customer service required.
- Other info: This is a 6-month fixed-term contract with modern offices in London.
Do you have operational experience within the travel industry? Do you have impeccable attention to detail? Are you available for an immediate start on a 6 month FTC? We are working with a specialist travel company, who are offering a fantastic opportunity to join their operations department. They are looking for an enthusiastic and organised individual, who has a desire to ensure that every client has the greatest experience possible on their trip - ensuring everything runs smoothly and they have the trip of their lifetime.
Responsibilities:
- Booking Support
- Cross-checking bookings and invoices against travel itineraries.
- Work closely with sales consultants to resolve booking confirmation issues.
- Ticketing flights and handling airline schedule changes.
- Client and Supplier Interaction
- Respond to holiday-related queries from clients and agents via email.
- Liaise with suppliers and partners to ensure all final travel arrangements are correct and in place.
- Documentation and Systems:
- Prepare and send travel documents at the time of booking and before travel.
- Help maintain accurate product details and rates in the booking system.
- Maintain your knowledge of all systems within the business to keep up to date on the best ways to support your Sales Team colleagues and clients alike.
- General Admin:
- Handle varied administrative tasks as needed to support the team.
- Pay meticulous attention to detail in every aspect of your work.
Skills / Experiences required:
- Have experience in booking / managing flights using Amadeus.
- Are passionate about delivering exceptional customer care and building genuine relationships with clients.
- Pay close attention to detail and thrive on accuracy in all aspects of your work.
- Are adaptable and comfortable with taking on a wide variety of tasks as they arise.
- Can proactively anticipate needs, staying one step ahead to ensure a smooth experience for both our clients and your team members.
The package:
- Competitive salary: £28,000 - £29,000 (negotiable dependant on experience)
- Monday - Friday flexible working hours
- Hybrid: 2 days in London
- Modern offices based in London
- Fantastic benefits
- 6 Month fixed term contract
Interested? Please click APPLY or contact (url removed) or call (phone number removed).
Operations Executive employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive
✨Tip Number 1
Familiarise yourself with Amadeus, as it's a key requirement for this role. Consider taking an online course or watching tutorials to brush up on your skills and demonstrate your commitment to mastering the system.
✨Tip Number 2
Network within the travel industry, especially with professionals who have experience in operations. Attend industry events or join relevant online forums to connect with others and gain insights that could help you stand out during the interview process.
✨Tip Number 3
Prepare specific examples of how you've delivered exceptional customer care in previous roles. Think about situations where you went above and beyond to ensure client satisfaction, as these stories will resonate well with the hiring team.
✨Tip Number 4
Showcase your attention to detail by being meticulous in your preparation for the interview. Bring along any relevant documentation or examples of your work that highlight your organisational skills and ability to manage multiple tasks effectively.
We think you need these skills to ace Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your operational experience within the travel industry. Emphasise your attention to detail and any relevant skills, such as booking management using Amadeus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer care. Mention specific examples of how you've built genuine relationships with clients in previous roles.
Highlight Relevant Skills: In your application, clearly outline your ability to handle varied administrative tasks and your adaptability to take on different responsibilities as they arise.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no errors. Attention to detail is crucial for this role, so make sure your application reflects that.
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Showcase Your Operational Experience
Make sure to highlight your previous operational experience within the travel industry. Be prepared to discuss specific examples of how you've managed bookings, resolved issues, and ensured a smooth experience for clients.
✨Demonstrate Attention to Detail
Since attention to detail is crucial for this role, come equipped with examples that showcase your meticulousness. Discuss how you have successfully cross-checked bookings and invoices in past roles to avoid errors.
✨Prepare for Client Interaction Scenarios
Anticipate questions about how you would handle client queries or supplier interactions. Think of scenarios where you provided exceptional customer care and be ready to share those experiences during the interview.
✨Familiarise Yourself with Amadeus
As experience with Amadeus is a requirement, ensure you are well-versed in its functionalities. If possible, brush up on any recent updates or features that could be relevant to the role, as this will demonstrate your proactive approach.
