At a Glance
- Tasks: Develop and grow North America travel products while collaborating with suppliers and partners.
- Company: Join a well-established specialist tour operator with a passion for travel.
- Benefits: Hybrid working, competitive salary, generous leave, and exciting holiday discounts.
- Other info: Enjoy regular team socials and an annual volunteering day.
- Why this job: Make an impact in the travel industry while exploring North America.
- Qualifications: Minimum three years' product management experience in travel, with strong negotiation skills.
The predicted salary is between 39600 - 48400 £ per year.
Are you an experienced travel Product Manager with a passion for the USA and Canada? This is an exciting opportunity to join a well-established specialist tour operator, developing and growing its North America portfolio.
Working closely with hotels, destination partners and suppliers, you'll play a key role in creating exceptional tailor-made holidays, developing innovative products and driving commercial performance across this exciting destination. This is hybrid working with the office just outside of Cambridge centre with three days per week from home and a very competitive base salary plus excellent company benefits!
THE ROLE
As North America Product Manager, you will be responsible for developing the product portfolio, negotiating competitive rates and building strong relationships with suppliers and tourism boards. Your responsibilities will include:
- Developing and managing relationships with suppliers across North America.
- Identifying new product opportunities and monitoring competitor activity.
- Negotiating contracts, hotel offers and tactical promotions.
- Analysing sales performance and booking trends to maximise revenue.
- Managing product selection and brochure content.
- Supporting marketing campaigns and promotional activity.
- Working closely with Sales, Marketing, Commercial and Production teams.
- Delivering product training and keeping internal teams informed of product developments.
- Representing the business at UK and international trade events.
- Securing additional revenue through supplier incentives and marketing contributions.
EXPERIENCE REQUIRED:
You'll have a minimum of three years' product management experience within the travel industry, ideally with previous tour operator experience and a strong knowledge of the USA and Canada. Knowledge of luxury rail, cruise, aviation or South/Central America would be an advantage.
Excellent negotiation, communication and organisational skills. Strong commercial awareness and attention to detail. Experience managing supplier contracts, hotel offers and tailor-made itineraries. A proactive approach to developing supplier relationships and identifying new opportunities. A willingness to travel for contracting trips, trade shows and industry events.
WHAT'S ON OFFER?
Very competitive salary, dependent on experience. Hybrid working with the office just outside of Cambridge Centre, with three days per week from home. Monday - Friday - office hours. 25 days' annual leave plus UK bank holidays. Annual company profit-share bonus. Generous holiday discounts for you, friends and family. Private medical insurance, income protection and death-in-service benefit after one year. Company laptop and mobile phone. Pension with a 5% employer contribution. Free on-site parking. Regular team socials and an annual volunteering day.
INTERESTED?
If you're passionate about North America, commercially minded...
North America Product Manager employer: Travel Trade Recruitment Limited
Join a multi award-winning independent travel company in Glasgow, where your leadership skills will thrive in a vibrant retail environment. With a competitive salary package, comprehensive benefits, and ample opportunities for career development, you'll be part of a supportive work culture that values excellence in customer service and staff training. Experience the unique advantage of working in a dynamic team that is passionate about travel and dedicated to achieving success together.
Contact Details:
Travel Trade Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land North America Product Manager
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Travel Trade Recruitment Limited who are looking for fresh talent for roles like North America Product Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Travel Trade Recruitment Limited and give you a leg up for your North America Product Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any North America Product Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace North America Product Manager
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the North America Product Manager role at Travel Trade Recruitment Limited.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the North America Product Manager position at Travel Trade Recruitment Limited.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Travel Trade Recruitment Limited.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Travel Trade Recruitment Limited's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time North America Product Manager.
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Travel Trade Recruitment Limited.
