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- Tasks: Help clients plan their dream holidays with a personal touch and expert advice.
- Company: Join a leading travel agency known for luxury experiences and exceptional customer service.
- Benefits: Enjoy a competitive salary, commission, discounts, and generous holiday leave.
- Why this job: Be part of a brand that values personal service and offers diverse travel options.
- Qualifications: Previous experience in retail travel or travel sales is essential.
- Other info: Flexible working hours with full-time and part-time options available.
The predicted salary is between 26000 - 34000 £ per year.
Leading Travel Agency and Tour Operator that is known for its mid to luxury product and its personal service is seeking an experienced Travel Consultant to join their Milton Keynes Retail Travel Branch. Whilst they promote their own holidays, they have full flexibility to sell from a wide range of Tour Operators, ensuring you can truly offer customers what they want, and enjoy selling a wide variety of worldwide itineraries.
Offering a fantastic basic salary of £26k pa, commission (OTE £30k - £33k pa) and wide-ranging benefits, this is a fantastic opportunity if you are a Travel Advisor seeking your next step!
JOB DESCRIPTION:- Working in a retail travel branch for a company that puts customer experience at the heart of what they do
- Delivering a personal service to inspire your clients, listening to their requirements and tailoring the holiday to meet their needs
- Full flexibility to sell the in-house tour operator or use other suppliers to get your customer what they are looking for
- This is a brand synonymous with luxury and whilst it is, they can offer holidays for different budgets and for different types of holidays
- Managing the customer journey, once they have booked, staying in touch, handling any amendments and upgrades, checking in following their trip, encouraging repeat business
- Working a rota 5 days out of 7 Mon-Sun between (Apply online only) (no late evenings!) fully branch based
- Full time and part-time considered (part time is 4 days and you need to be flexible to cover weekends)
We are seeking candidates with previous experience of working in a retail travel agency, or in travel sales from a Tour Operator, or online travel agency. You will have good worldwide destination knowledge and you will pride yourself on building a rapport with customers, and offering the best personal service.
THE PACKAGE:Whilst the basic salary of £26k is highly competitive, there is so much more on offer! Commission takes your earnings to around £30k - £34k pa, additional incentives to win cash, vouchers and holidays, annual leave starts at 25 days and increases with service, Perkbox, providing discounts across thousands of retailers, matched contributory pension scheme, season ticket loans on public transport, significantly enhanced maternity & paternity leave, free travel insurance, discounted travel, at least one educational every year. There is excellent training with realistic opportunity for internal promotion. This is a company that values and rewards its staff!
INTERESTED?Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed). Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.
Locations
Luxury Travel Consultant employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Travel Consultant
✨Tip Number 1
Familiarise yourself with the luxury travel market. Research the latest trends, popular destinations, and high-end services that appeal to affluent clients. This knowledge will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the travel industry, especially those who specialise in luxury travel. Attend industry events or join online forums to connect with others and gain insights that could set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of specific examples where you've gone above and beyond for clients, as this role emphasises personal service. Be ready to discuss how you build rapport and ensure client satisfaction.
✨Tip Number 4
Demonstrate your flexibility and adaptability. Since the role involves working a rota and covering weekends, be prepared to discuss your availability and willingness to work in a dynamic environment, which is crucial for success in this position.
We think you need these skills to ace Luxury Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail travel agencies or travel sales. Emphasise your knowledge of worldwide destinations and your ability to build rapport with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury travel and personal service. Mention specific experiences where you have tailored holidays to meet customer needs, demonstrating your understanding of the role.
Highlight Relevant Skills: In your application, focus on skills such as customer service, communication, and flexibility. Mention any experience with managing customer journeys and handling amendments, as these are key aspects of the job.
Follow Application Instructions: Ensure you follow the application instructions carefully. Attach your CV as requested and consider reaching out to Claire Muge if you have any questions about the role or the application process.
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Showcase Your Destination Knowledge
As a Luxury Travel Consultant, it's crucial to demonstrate your extensive knowledge of worldwide destinations. Be prepared to discuss popular travel spots, hidden gems, and current travel trends. This will show the interviewer that you can provide valuable insights to clients.
✨Emphasise Personal Service Skills
This role is all about delivering a personal touch. Share examples from your past experiences where you went above and beyond for a client. Highlight your ability to listen to customer needs and tailor their holiday experience accordingly.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, such as managing a client's expectations or resolving issues during their trip. Practising these scenarios can help you articulate your problem-solving skills effectively.
✨Research the Company Culture
Understanding the company's values and culture is key. Familiarise yourself with their approach to customer service and luxury offerings. This will allow you to align your answers with what they are looking for in a candidate, showing that you are a good fit for their team.
