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- Tasks: Manage luxury travel bookings and create unforgettable guest experiences.
- Company: Join a premium luxury brand with a focus on exceptional service.
- Benefits: £35,000 salary, 10% bonus, 25 days holiday, and career development.
- Why this job: Be part of a dynamic team that values relationships and personal touch.
- Qualifications: Experience in travel or hospitality sales and excellent communication skills.
- Other info: Flexible working with opportunities for familiarisation trips and growth.
The predicted salary is between 28000 - 42000 £ per year.
Luxury Travel/Concierge Consultant required.
My client is looking for an experienced Sales Consultant to join their team. This is a permanent, full-time role suited to someone with proven sales experience in travel, hospitality or a guest-focused environment, who would love the opportunity to work within a premium luxury brand.
- Manage sales and associated products
- Convert enquiries into bookings while maintaining our strong repeat-guest base
- Build genuine, long-term relationships with guests through consultative, considered selling
- Manage the guest journey from first enquiry through to post-stay follow-up
- Ensure each guest experience is seamless, personal and detail-driven
- Confidently recommend and upsell relevant experiences and services where appropriate
Duties:
- Handling enquiries via phone, email and live chat
- Responding in a timely, friendly and professional manner across all channels
- Guiding guests through the booking process with care and confidence
- Working to annual KPIs that support both commercial goals and brand values
- Ongoing opportunities for development and progression within the business
About You:
- Proven experience in travel, hospitality or lifestyle-led sales
- Confident managing enquiries independently and building client relationships
- CRM experience (Microsoft Dynamics & SuperControl preferred)
- Excellent communication skills and an impeccable telephone manner
- Strong attention to detail and organisational skills
- Proactive, motivated and commercially aware
- A collaborative team player with a genuine commitment to exceptional service
- Flexible and adaptable, with a calm approach in a fast-paced environment
- Able to work from our London office (4 days per week, 1 day WFH)
- Available for occasional short travel as part of familiarisation trips
Salary & Benefits:
- £35,000 per annum
- 10% bonus opportunity
- 25 days holiday plus bank holidays
- Familiarisation trips
- Employee Assistance Programme
- Career development within a growing independent business
Interested apply here or email.
Luxury Travel/Concierge Consultant employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Travel/Concierge Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel and hospitality industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers or at networking events, be ready to talk about your experience and what makes you a great fit for a luxury travel role. Keep it engaging and personal!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your connection.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Luxury Travel/Concierge Consultant
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share experiences that highlight your enthusiasm for the industry and how it aligns with our luxury brand values.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your sales experience in travel or hospitality, and showcase how you've built long-term relationships with clients in the past.
Be Personable and Professional: Remember, we’re looking for someone who can connect with guests! Use a friendly tone in your application, but keep it professional. Show us you can balance warmth with expertise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Know Your Luxury Travel Inside Out
Before the interview, brush up on the latest trends in luxury travel and the specific offerings of the company. Being able to discuss high-end destinations and unique experiences will show your passion and expertise in the field.
✨Showcase Your Sales Skills
Prepare examples from your past experience where you successfully converted enquiries into bookings. Highlight how you built relationships with clients and upsold services, as this is crucial for the role.
✨Master the Art of Communication
Practice your telephone manner and email etiquette. Since you'll be handling enquiries across various channels, demonstrating excellent communication skills during the interview will set you apart.
✨Be Detail-Oriented
During the interview, pay attention to the details in your responses. Mention how you ensure a seamless guest experience and how you manage the guest journey, as this aligns perfectly with the company's values.
