At a Glance
- Tasks: Manage complex travel requests and provide expert consultation for business travellers.
- Company: Global leader in corporate travel with a focus on client satisfaction.
- Benefits: Flexible remote work, competitive salary, generous leave, and wellbeing support.
- Other info: Opportunities for career growth in an inclusive, collaborative environment.
- Why this job: Join a dynamic team and make a real impact in the travel industry.
- Qualifications: Experience in ERM, marine, or offshore travel with strong problem-solving skills.
A global leader in corporate travel is looking for an experienced Senior Business Travel Consultant (ERM) to join their multi-regional team. If you have a background in crew, marine, offshore, or ERM travel and thrive in a fast-paced, client-focused environment, this could be a great next step.
The Role
- Act as the primary point of contact for business travellers, managing complex travel requests across multiple channels.
- Handle end-to-end travel arrangements with accuracy and efficiency.
- Provide expert consultation and proactive solutions to clients.
- Manage crew movements, rotations, and disruption scenarios.
- Identify opportunities to improve service delivery and client relationships.
- Support team members with guidance on processes and best practices.
- Contribute to projects, quality management, and operational improvements.
About You
- Proven experience in ERM, marine, offshore, or crew travel.
- Strong working knowledge of travel industry systems and processes.
- Advanced experience with GDS (Amadeus preferred).
- Able to manage multiple priorities in a high-pressure, 24/7 environment.
- Detail-oriented with excellent problem-solving skills.
- Confident communicator with strong customer service focus.
- Comfortable working within a global, remote team.
Location
Remote across Europe (UK, Netherlands, Spain, Italy, Poland, Sweden, Denmark, Finland, Luxembourg, Belgium). Hybrid option available for candidates near select Poland office locations.
What's on Offer
- Flexible remote working options.
- Career growth within a global organisation.
- Competitive salary up to £32,000 depending on experience, and benefits package.
- Generous annual leave.
- Wellbeing support (mental, physical & financial).
- Travel industry perks and discounts.
- Inclusive, collaborative work culture.
Interested or want to learn more? Apply directly online or reach out for a confidential conversation.
Senior Business Travel Consultant ERM (Marine/Offshore sector) in London employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Travel Consultant ERM (Marine/Offshore sector) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the marine and offshore sectors. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions related to ERM and crew travel. We suggest role-playing with a friend or using online resources to boost your confidence and polish your answers.
✨Tip Number 3
Showcase your expertise! When you get the chance to chat with potential employers, highlight your experience with GDS systems like Amadeus. We want them to see how you can bring value to their team right away.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Business Travel Consultant ERM (Marine/Offshore sector) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in ERM, marine, or offshore travel. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant skills and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Business Travel Consultant role. Share specific examples of how you've managed complex travel requests and improved client relationships.
Showcase Your Problem-Solving Skills: In your application, highlight instances where you've tackled challenges in a high-pressure environment. We love candidates who can think on their feet and provide proactive solutions, so make sure to include those stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the marine and offshore travel sectors. Familiarise yourself with the specific challenges and trends in ERM travel, as well as the systems like Amadeus. This will show that you're not just a candidate, but someone who understands the industry inside out.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled complex travel requests or disruptions in the past. Think about specific scenarios where you provided proactive solutions to clients. This will demonstrate your ability to think on your feet and manage multiple priorities effectively.
✨Communicate Confidently
As a Senior Business Travel Consultant, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experience and how it relates to the role.
✨Emphasise Team Collaboration
Since you'll be working within a global, remote team, highlight your experience in collaborative environments. Share examples of how you've supported team members or contributed to projects in the past. This will show that you're a team player who values collaboration and can thrive in a remote setting.