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- Tasks: Manage travel bookings and provide top-notch customer service using Amadeus GDS.
- Company: Join a dynamic Travel Management Company in the heart of London.
- Benefits: Competitive salary, professional growth, and a vibrant office environment.
- Other info: Great opportunity for career advancement in the travel industry.
- Why this job: Be part of a team that delivers exceptional travel experiences and solutions.
- Qualifications: Proficient in Amadeus with strong interpersonal and problem-solving skills.
Are you an expert in using GDS Amadeus? Do you have experience as a Business Travel Consultant? We are currently recruiting for a Business Travel Consultant to join a Travel Management Company in the City of London. Our client is looking for an individual who has great knowledge of using GDS Amadeus to join their growing team and offering a competitive starting salary.
DUTIES:
- Deal with enquiries including complex itineraries received by phone or email from start to finish including flights, accommodation, car hire, rail and ancillaries.
- Offer the best solution for each customer whilst optimizing profit opportunities.
- Provide quotes, book, issue tickets and reissue tickets for all fares worldwide (including published fares, nett fares, CAT35 fare, route deals), as well as refunds using Amadeus GDS.
- Manage queues and issue tickets prior to deadline, as well as handle schedule changes from airlines and amend itineraries according to clients' changes.
- Provide solutions and advice to clients in an efficient and professional manner delivering a premium quality, ruthlessly efficient service experience that is both consistent and reliable and aligned to the attributes of the Company brand.
- Ensure all company and traveller profiles, policy and quality control scripts are up to date.
EXPERIENCE REQUIRED
- Fully proficient with Amadeus.
- Excellent fares knowledge including manual fare construction.
- Competency in all ticketing processes including re-issues, revalidations and refunds.
- Knowledge of international travel products, geography and current affairs.
- Knowledge of ancillary services.
- Good written English with the ability to write professionally to customers.
- Strong interpersonal skills with the desire and ability to develop others.
- A drive to solve problems for customers and team members.
- A high level of professionalism and flexibility and a strong work ethic.
THE PACKAGE:
Salary - £32,000 - £36,000 (depending on experience) Office based.
INTERESTED?
Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed). If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details.
Business Travel Consultant - Amadeus in London employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant - Amadeus in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who know about GDS Amadeus. A friendly chat can lead to insider info on job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your Amadeus skills. Be ready to discuss specific scenarios where you've used the system to solve complex travel itineraries. Show them you’re the expert they need!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and tailor your approach to each one. We’ve got your back!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Let’s land that job together!
We think you need these skills to ace Business Travel Consultant - Amadeus in London
Some tips for your application 🫡
Show Off Your Amadeus Skills: Make sure to highlight your expertise with GDS Amadeus in your application. We want to see how you've used it in past roles, especially when dealing with complex itineraries and ticketing processes.
Tailor Your CV: Don’t just send a generic CV! Tailor it to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to align their background with what we’re looking for.
Professional Writing Matters: Since you'll be communicating with clients, it's crucial to demonstrate your strong written English skills. Keep your application clear, concise, and professional – it’s your first impression, so make it count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Master Amadeus
Make sure you brush up on your Amadeus skills before the interview. Familiarise yourself with its features, especially ticketing processes and fare construction. Being able to demonstrate your proficiency will show that you're ready to hit the ground running.
✨Know Your Itineraries
Prepare to discuss complex itineraries you've handled in the past. Think of specific examples where you optimised solutions for clients. This will highlight your problem-solving skills and your ability to deliver a premium service.
✨Stay Updated on Travel Trends
Keep yourself informed about current affairs and international travel products. Being knowledgeable about the latest trends will not only impress your interviewers but also show your passion for the industry.
✨Practice Professional Communication
Since strong written and verbal communication is key, practice how you articulate your thoughts. You might be asked to respond to a mock client enquiry, so being clear and professional will set you apart from other candidates.