At a Glance
- Tasks: Support day-to-day operations and manage customer bookings in a dynamic environment.
- Company: Join a busy, customer-focused team with a supportive culture.
- Benefits: Competitive salary, skill development, and a friendly working atmosphere.
- Other info: Fast-paced role with opportunities for growth and teamwork.
- Why this job: Make a real impact while enhancing your organisational and customer service skills.
- Qualifications: Experience in administration or customer service with strong attention to detail.
Are you highly organised, detail-oriented, and passionate about delivering excellent customer service? We're looking for an Administration Executive to join our busy and growing team. This is a varied role where you'll support day-to-day business operations, manage booking administration, liaise with customers and colleagues, and help ensure everything runs smoothly behind the scenes.
Key Responsibilities
- Quality check bookings and documentation before confirmation
- Amend and update customer bookings
- Process tickets and maintain accurate reports
- Issue customer documentation and invoices
- Manage after-sales enquiries, amendments and refunds
- Monitor outstanding balances and follow up payments
- Respond to customer and internal team queries
- Provide administrative support across multiple departments
- Assist with sales support during busy periods
- Maintain accurate records and internal systems
What We're Looking For
- Previous administration or customer service experience
- Exceptional attention to detail and accuracy
- Strong organisational and time-management skills
- Excellent written and verbal communication
- Ability to multitask and work in a fast-paced environment
- Proficient in Microsoft Office and general computer systems
- A positive, proactive approach and willingness to support the wider team
What You'll Get
- Competitive salary of £25,000 - £27,000 DOE
- Varied and rewarding role within a supportive team
- Opportunities to develop your skills and experience
- Friendly and professional working environment
If you're looking for a role where you can make a real impact and be part of a busy, customer-focused business, we'd love to hear from you.
Travel Administrator in Leeds employer: Travel Trade Recruitment Limited
Join our dynamic team as a Travel Administrator, where your organisational skills and passion for customer service will be truly valued. We offer a competitive salary, a supportive work environment, and ample opportunities for professional growth, all while being part of a vibrant and customer-focused business that thrives on teamwork and collaboration.
Contact Details:
Travel Trade Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Administrator in Leeds
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which can boost your chances.
✨Tip Number 3
Prepare for the interview by practising common questions related to travel administration. Think about how your skills match the job description and be ready to share examples from your experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Travel Administrator in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous administration or customer service experience. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your attention to detail and organisational prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it friendly and professional, just like us at StudySmarter.
Show Off Your Communication Skills:Since excellent written communication is key for this role, make sure your application is clear and concise. We love a good story, but keep it relevant to the job and avoid any fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Travel Administrator inside out. Familiarise yourself with the key responsibilities listed in the job description, like managing bookings and handling customer queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires exceptional organisational skills, be ready to share examples from your past experiences where you've successfully managed multiple tasks or projects. Think of specific situations where your attention to detail made a difference, as this will demonstrate your capability to thrive in a fast-paced environment.
✨Practice Your Communication
Excellent written and verbal communication is key for this role. Before the interview, practice articulating your thoughts clearly and concisely. You might even want to prepare answers to common interview questions, focusing on how you can effectively liaise with customers and colleagues, as well as handle after-sales enquiries.
✨Be Proactive and Positive
During the interview, showcase your proactive approach and willingness to support the team. Share instances where you've gone above and beyond in previous roles, whether it was helping a colleague or finding solutions to problems. A positive attitude can really set you apart from other candidates!
