At a Glance
- Tasks: Manage group bookings and ensure smooth operations for tours in Scotland.
- Company: Join a well-established and growing DMC in Edinburgh.
- Benefits: Competitive salary, bonuses, private healthcare, and 22 days holiday plus your birthday off.
- Other info: Hybrid working after training with excellent career development opportunities.
- Why this job: Fluent in Italian? Make an impact while exploring Scotland's beauty!
- Qualifications: Fluency in Italian and English, with strong organisational skills.
The predicted salary is between 30000 - 40000 € per year.
Join a well-established, growing DMC in Edinburgh as an Operations Executive. You'll be responsible for handling the booking and operation of group tours in Scotland, liaising with suppliers and clients, and ensuring itineraries run smoothly.
What we're looking for:
- Fluent in Italian & English (spoken and written)
- Minimum 1 year's experience with an inbound tour operator/DMC (desirable)
- Strong organisational and negotiation skills
- Ability to build great client and supplier relationships
Role Responsibilities:
- Manage confirmed group bookings, ensuring all services are accurately arranged and entered into the system.
- Work closely with the Business Development team to understand client needs and itineraries.
- Build and maintain strong relationships with clients and suppliers.
- Source, negotiate, and confirm services at competitive rates while maintaining quality.
- Check itineraries, contracts, and supplier confirmations for accuracy and consistency.
- Prepare and verify rooming lists, vouchers, and payment schedules.
- Keep group files and systems fully updated to allow smooth handover if required.
- Liaise with accounts to ensure payments are processed on time.
- Participate in familiarisation trips to enhance product knowledge.
- Take part in the emergency phone rota when required.
What's on offer:
- Competitive salary + bonus
- 22 days holiday (plus birthday off, rising to 24)
- Private healthcare, medical insurance, bonus & benefits
- Hybrid working after probation
- Excellent career development & progression opportunities
Italian Operations Executive employer: Travel Trade Recruitment Limited
Join a dynamic and well-established DMC in Edinburgh, where your role as an Italian Operations Executive will be supported by a vibrant work culture that values collaboration and innovation. With competitive salaries, generous holiday allowances, and opportunities for career progression, this company prioritises employee growth and well-being, making it an excellent employer for those seeking meaningful and rewarding work in the travel industry.
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Italian Operations Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show that you're not just a fit for the role, but also for the team. Tailor your answers to reflect how your skills align with their needs.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. This will help you get comfortable talking about your experience and how it relates to the Italian Operations Executive role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Italian Operations Executive
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in both Italian and English, make sure to highlight your language proficiency right at the start. Use clear examples of how you've used these skills in previous roles to impress us!
Tailor Your Experience:We want to see how your past experience aligns with the role of an Operations Executive. Be specific about your time with inbound tour operators or DMCs, and share any relevant achievements that showcase your organisational and negotiation skills.
Keep It Professional Yet Personal:While we love a professional tone, don’t be afraid to let your personality shine through! Share a bit about why you’re passionate about the travel industry and how you build relationships with clients and suppliers.
Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Brush Up on Your Italian
Since the role requires fluency in Italian, make sure you practice speaking and writing in the language before the interview. Prepare to answer questions in Italian and even consider doing a mock interview with a friend to boost your confidence.
✨Know the Company Inside Out
Research the DMC thoroughly. Understand their services, client base, and any recent news or achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples from your past experience where you successfully managed bookings or handled multiple tasks simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your organisational prowess.
✨Build Rapport with Interviewers
Remember, this role is all about relationships. During the interview, focus on building a connection with your interviewers. Be personable, ask questions about their experiences, and demonstrate your ability to foster strong relationships with clients and suppliers.
