Airline Reservations & Groups Consultant Wanted !!
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Do you have experience of working for an airline and looking for a new challenge.
Key Responsibilities
Group sales and reservations handling
Taking reservations calls from both direct passengers and trade partners
Generating airline bookings, changes, ancillary, etc. and issuing/reissuing tickets / EMDs (auto and manual fare build)
Processing invoices and payments of airline tickets, whilst adhering to strict airline and company reporting guidelines
Daily and monthly airlines sales reports and reconciliation
Dealing with ticket reissues, upgrades, reroutes, lost tickets etc.
Taking calls from passengers and dealing with all aspects of customer service
Taking calls from Travel Agents & Tour operators
Occasional face to face dealing with passengersExperience:
Minimum two years' experience in an airline reservations role
GDS knowledge preferably Sabre
Knowledge of fares and ticketing an advantage
Good knowledge of MS Word, Excel, PowerPoint, Sabre, DDS and eSmash
Ability to work under pressure
Excellent telephone manner
Ability to work as part of a teamPersonal qualities:
Must be customer focused, well xgikmsk presented, and well spoken
Good time management and organisational skills
Must be professional whilst under pressure
Excellent attention to detail
Brilliant telephone manner
Ability to work under pressure
FlexibilityPackage
Up to £28,000
Full time office based role
Monday - Friday working (8 hour shift)
Travel benefitsInterested please email (url removed) or apply here now...
Airline Groups & Reservations Consultant in Greenford employer: Travel Trade Recruitment Limited
Join a multi award-winning independent travel company in Glasgow, where your leadership skills will thrive in a vibrant retail environment. With a competitive salary package, comprehensive benefits, and ample opportunities for career development, you'll be part of a supportive work culture that values excellence in customer service and staff training. Experience the unique advantage of working in a dynamic team that is passionate about travel and dedicated to achieving success together.
Contact Details:
Travel Trade Recruitment Limited Recruitment Team
